Read Reviews Frank Ancona Honda

Frank Ancona Honda

Frank Ancona Honda

1000 North Rogers Road
Olathe, Kansas 66062


(913) 782-3636

Frank Ancona Honda
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 39 reviews

4.9

4.9 out of 5

45 lifetime reviews

Frank Ancona Honda

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Certified: Frank Ancona Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Frank Ancona Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Frank Ancona Honda

Frank Ancona Honda is a family owned business that has been a Kansas City area tradition since 1961.

The employees of Frank Ancona Honda know that our customers are our most important asset, therefore they always strive for 100% customer satisfaction in all facets of the business.

Some of our features include:

A "jillion" in-stock Hondas

Our exclusive Better Deal Promise

Factory trained Service Department

Genuine Honda Parts Department
These are just a few of the things that sets us apart from the "average" car dealership.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Coffee
Cable TV Parts Store
Customer Lounge Area Television

18249shopper
3/21/2013 12:53:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason HeardJason Heard
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

We were in contact with Bridget/Jason through the internet. It was wonderful to be able to deal with prices through the internet at our convenience. Bridget was able to answer all our questions and went above and beyond out expectations to make sure we understood all the functions of our new Honda Ridgeline. She is very kind and considerate and available if we have any questions. It was a pleasure to do business with Frank Ancona Honda.

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Response From: Frank Ancona Honda
Added: 4/18/2013 10:39:01 AM

Thank you again for your business and kind words. Enjoy your new Ridgeline!

Jason Heard

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marpar03
3/18/2013 7:50:23 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason HeardJason Heard
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

I came to Frank Ancona to look for a used car that I could trade in for my 2000 GMC Sonoma, which was my first car. I hadn't been to a dealership in 7 years and I'm so glad I came to Frank Ancona Honda. Everyone I met there was so friendly and helpful. I worked with Tom Olson and Jason Heard and they were the best. I got a fantastic deal on a Civic and didn't even have to explore my options at different dealerships. If I ever have to get another car, I know exactly where I'm going!

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Response From: Frank Ancona Honda
Added: 4/18/2013 10:40:12 AM

Enjoy your new Civic. We are here for anything you need.

Thank you again!

Jason Heard

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724hlf992
3/6/2013 10:08:05 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kale Baldock
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of Frank Ancona Honda:

I was very impressed that the salesman, Kale Baldock, was willing to go out of his way to pick me up. Even though it was approximately a half hour to forty five minutes away. They worked with me on the vehicle I really wanted, even though there were other options, they made it possible to get the one I really wanted. Other than that, it was a great experience, and would recommend the dealership to others. The whole company was great!

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capawanna
1/21/2013 4:16:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg EasleyGreg Easley
Jason HeardJason Heard
Shelly MalickShelly Malick
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Frank Ancona Honda:

They were easy to deal with, no gimmicks, and friendly. I have found my dealership, much as a hair stylist! Thanks for all who were involved in the process!

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weelittlesue
12/14/2012 9:00:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James TrotterJames Trotter
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

Excellent customer service. James worked with me over a 4 day period to sell me a CRV-EXL. He was easy to get a hold of by email and phone. I never felt pushed, cornered or rushed and they were willing to negotiate. Overall it was a pleasant experience. I will definitely return for my next vehicle.

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mrfixitguy72
11/28/2012 11:38:04 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason HeardJason Heard
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

Great Customer service before and after the sale ..I would recommend this Dealer over the rest in the KS/MO Area..
Thank you Jason Heard and Bridget for OUTSTANDING customer service .

... Manny Stone

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Rknetter
11/16/2012 3:24:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James TrotterJames Trotter
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

The best experience buying a new car that we've ever had. Our sales person was AWESOME and made our buying experience stress free. This is the 2nd new car that we've bought from Frank Ancona they are a great dealership to work with.

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hli
11/3/2012 8:30:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg EasleyGreg Easley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

I bought my third new car from this dealer a week ago. I can not be more happier with my new purchase. The service has always been great and reliable. You can not go wrong with this dealer and with Honda. New 2013 accord is a fantastic car.

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pherma03
10/17/2012 7:56:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Erik SomErik Som
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frank Ancona Honda:

Erik was very helpful with my 2013 Honda Accord purchase. He was knowledgeable and informative during the sales process; he was not pushy. The paperwork was processed smoothly and there were no last minute surprises.

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kstrohmeyer
10/15/2012 9:28:15 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason HeardJason Heard
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Frank Ancona Honda:

The selection of vehicles is great. They are under new construction so there is a bit of dust, but that is only temporary and will provide room for even more vehicles. Jason was very easy to work with, and when we went in to make our payment it was already after 6pm on a friday. They were happy to stay late and work with us to fill out all the paperwork.

The only problem we had was lack of communication with Mr. Blazer. It would have been good to know that they were only open until 6pm on Friday, because we live 90 miles away. Now we will have to make arrangements to go back in, get an extra key and pick up the paint they promised us. Kind of frustrating, but Jason was kind enough to offer to fill our tank.

Overall a good experience and I would recommend this dealership.

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