Only gave 1 star because it was mandatory. This is by far the worst, most unethical dealership I have ever stepped foot in. I originally went in at 10am to look at car that I was told they just got in on trade (hadn't been detailed yet or anything), I told the salesman I was VERY interested and he said he would take the car and have it detailed and inspected so I could take it for a test drive later that day. It now is about 4pm in the afternoon and he calls to tell me the car won't be done and I can come in beginning of the week to take it for a test drive and see it, I agreed and said goodbye. The salesman then calls back 10 minutes later and says his manager will match another vehicles price on the lot to the one I was looking at and I can come take a look. Even though this vehicle had a few more problems, and higher mileage (58k compared to 65k) I agreed to go in and look. I went in, drove the car, liked it, and made a few offers that were rejected. As we closed on that negotiation, I inquired about the status of the earlier car and possible negotiations of that car since I was there. The salesman then proceeds to tell me that his coworker actually just sold that car as I was sitting there. Are you serious? The car that I came in at 10am to look at and drive and make an offer on and was told to come back Monday after it was detailed, was just SOLD??? This unethical, garbage of a car lot and manager had lied to my face multiple times while trying to sell me a more expensive car and all the while they were selling the original car that I was looking to buy 7 hours earlier that morning before it had a price or was detailed or anything. Don't shop here people, do yourself a favor, drive 10 minutes to other places, go across the road, down the road, there are hundreds of other car lots that will be ethical, honest, and treat you right. This car lot didn't earn my business, nor any of my colleges, business partners, business acquaintances, anyone that I come in contact with and the words car comes up (which it does a lot with men), I will be sure to retell my store of Fletcher and their unethical behavior with no respect for the customer or how you handle business matters in every conversation I have, social media, reviews, reports, online car sites, anywhere possible that might help someone else avoid buying a car or being treated that way I was treated at their car lot.
I Recommend This Dealer:
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