So, my new Jeep Cherokee started leaking water into my passenger side floor after 18,000 miles. I took my car to the dealer where purchased, Fletcher Dodge in Jonesboro, AR, to have the problem fixed. After returning the third time, due to problem not being corrected, I was told by a VERY rude sales manager, Josh Brown, to take it to another dealer for a second opinion. Really, I thought you were to return to the place of purchase for service! After contacting corporate office, my car is still in the shop at Fletcher and service department cannot find the problem. This has been going on for about 3 weeks now and still have the same problem. After the service that we have received, or lack of service I should say, I will NEVER own another Chrysler product!!