I have been shopping the small SUV market for awhile now, trying all kinds of Makes and Models.....as I narrowed my decision down to the vehicles I liked, also the dealerships I preferred because of how they treated their customers and did not BS their customers, which many of them did, unfortunately....Anyway, I favored the new Jeep Cherokee over some of the other vehicles but was about to rule it out because it seemed from other dealership I was working with, I just wasn't going to get the price where I wanted it.....at the last minute I shot a configuration off to Videon one night.....I was greeted with an email from Jim with a Great price on the model I wanted, I cross checked with Consumer Reports extra auto buyers membership I have online as well as Truecar.com and the price was Great.....I went down to dealership, the price was what they said it was, no hidden extra fees etc....I worked with Shaun Diggory and it came down to the value on my trade, after a quick negotiation they gave me just about what I was asking for on the trade and I did the deal! It was easy, they were straight forward, no BS involved, and that goes a long way! On a side note, the model I was going to get and left with actually was missing one small component (cd player)...for the next few days Shawn worked with me to remedy the situation, we ended up finding a model at a different dealer and I returned the one I drove out with and after waiting just a few days, got the one I wanted and we were good to go. I cannot recommend them enough, if you are in the market for a Jeep, Chrysler, Dodge!!
Shawn Diggory, Jim and Dave
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