First off, the website and internet specialists are misleading. Most of the cars listed on the website are actually at the Raleigh store. When I spoke with the internet sales lady, Donna, I was told that Fred Anderson had the Rogue I was looking for. When I arrived, the salesperson, Mike, told me that they DID NOT have the color of Rogue I wanted and that it was the internet people's job to get customers so they will tell people anything, The sales manager, Adam, confirmed what Mike said.
Despite not having the color I wanted, I still worked out a deal with Adam. At the last minute, the color Rogue came available. I agreed on the price and said I would purchase it. I took off work early to go pick up the car with the understanding I would come back. Despite being told it was ready, I showed up at the dealership and the car still had the plastic and tape on it. I noticed a door seal was not in the groove and I mentioned I was concerned about it. Both Mike and Adam said not to worry, that the vehicle was under warranty and if it leaked, I could bring it back.
Then Adam told me that he could beat my local bank financing of 1.99%. So I submitted the credit app through them only to have the finance manager say that he could not beat that rate. I could have went through my long time bank and not had my credit run, but I took Adam's word. FYI, my credit was 789 so no worries there.
After waiting for over 2 hours on a deal that was supposedly already done and a vehicle that was supposedly ready to go, I finally made it into the finance office. I was being charged $500 to transfer my tags and when I questioned it, the finance manager said that was standard and asked if I would rather take care of it because it was an out of state transfer. I said yes if it will save me $500 dollars. At that point, he got on his cell phone and called someone, then started texting. After sitting in his office for 15 minutes and not making any progress, I got up and walked out because I had to get back to work. Adam told me that if I walk out, the price of the vehicle could go up since it was February 28th, the last day of the month. I told him I would be back the next day, but I had to go back to work.
I was not worried about the price going up because I was using Nissan's military pricing. There were no rebates or Nissan cash in the deal. I called back Saturday, March 1st, to make sure we were still good. Adam was busy so Donna called me back. She told me that the price of the car had gone up $1100. She then told me that Nissan gave car dealers extra money the last two weeks of the month and since it was now the 1st, the money was gone. Funny thing was, there were no rebates or incentives since I was using military pricing, so basically the price was raised out of spite because I walked out.
I Recommend This Dealer:
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