Fred Anderson Toyota

Reason for Visit: Sales

I recommend this dealer: No

My Review of Fred Anderson Toyota:
This place is the biggest joke there is! When they advertise the "family Store" I guess it's about the owner's family because they didn't give a hoot about mine. I actually gave them a second chance. I bought my new Toyota from them. The price was too high and they took forever to get me thru to finance. Then when I took it in for my first service they had the nerve to try to sell me things I did not need.

Buyer beware of this dealer!

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Fred Anderson Toyota:
Truly outstanding service. I have brought my car to Fred Anderson Toyota numerous times for service, and the entire team "gets it". The pricing is fair, the wait time is minimal, and their state of the art facility is truly amazing. I recommend them with enthusiasm......

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Fred Anderson Toyota:
First of all, cheating service. I have my toyota celica being serviced there since I bought it in 2002. I did every major service there. And those major servcies include tire rotation but they never bothered doing the service. I recently found out that my tires have never been rotated so I have to change the front tires (only 33,000K)!!

Second, they (service dept) never answer or return calls. All the time.

Overall, it is the worst dealer that I have ever had. Not want to deal with them anymore.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Fred Anderson Toyota:
They totally dropped the ball post sales. The car that I ordered was delayed, so far twice, but I am still waiting for the car. They gave me an ultra-lowball offer on my trade (at least $1500 less than any other dealer had offered me) and told me to go to carmax for the trade because they would give me a lot more for it. Take that sales managers advice go somewhere else, but why do it just for your trade in. Why not make the whole car buying experience better and go somewhere else? I've bought cars at three different dealers in RDU in the past couple of years and this experience was by far the worst.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Fred Anderson Toyota:
I placed an order for a specific vehicle and it wasn't delivered on time. I'm still waiting for it to be delivered and I may cancel the order and go with another dealership. During the waiting process no one from the dealership contacted me to let me know there was going to be a delay. Also was approached by a pushy sales manager that tried to talk me into buying additional options that I didn't want.

Was this review helpful to you? Yes | No