Frederick Dodge

Manufacturer: Dodge
Frederick Dodge
7554 Market St
Youngstown, Ohio 44512
330-726-2777

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Twenty-Four Month Rating: 1.8/5

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rjansen658
9/6/2007 12:27:53 AM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Frederick Dodge:
Ordered parts from the service department. Wast told they were shipped to me on two different occasions. They provided a bogus tracking number for the second supposed shipment that I still haven't recieved after 28 days and they are only 1 state away from me. Made no attemps to correct the problem after numerous calls and emails. Suggested I be patient as parts take a long time to be shipped between dealerships, yet I could've special ordered them from a local dealer and had them the next day (for three times the price unfortunatley). How is it that they could've been shipped between dealer localy in 1 day? I mean... its not like GM doesn't have a pretty much global parts network. All I recieved from the service department there was excuses.

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