Read Reviews Frederick Supermarket of Cars

Frederick Supermarket of Cars

Frederick Supermarket of Cars

1505 Quentin Road
Lebanon, Pennsylvania 17042


Sales: (717) 274-1461
Service: (717) 274-1461
Parts: (717) 274-1461

Frederick Supermarket of Cars
Manufacturers: Chevrolet, Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.8

24-Month Rating

based on 33 reviews

4.9

4.9 out of 5

40 lifetime reviews

Frederick Supermarket of Cars

Most Reviewed Employees

  • Kirk NewcomerKirk Newcomer
    Internet Sales Manager @ Frederick Certified Pre-O...
    27 reviews
  • Cheri KaplanCheri Kaplan
    Sales Associate
    5 reviews
View All Employees

Cars For Sale by this Dealer

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Certified: Frederick Supermarket of Cars

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Frederick Supermarket of Cars has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Frederick Supermarket of Cars

At Frederick Supermarket of Cars, We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales and service staffs are eager to share their knowledge and enthusiasm with you. We look forward to serving you! Please feel free to call Internet Manager Kirk Newcomer directly with any questions at 717-203-9569.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 2:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Loaner Cars
Automated Car Wash Free WiFi
Cable TV Indoor Customer Parking
Children's Play Room Instant Financing
Customer Lounge Area Parts Store
Drive-In Service Pet Friendly
Express Service Shuttle Service
Free Coffee Television
Free Drinks Vending Machines

mjkzeus
10/4/2012 11:16:56 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk NewcomerKirk Newcomer
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frederick Supermarket of Cars:

Saw a 2012 Dodge Charger Srt8 with only 980 miles at this dealership. Brand new this is a $51,000 car and I shopped around and the dealers in New Jersey were not willing to budge more than 2k off the MSRP. Even slightly used SRT8's were 44-45k. Then I come across Fredericks used cars and Kirk Newcomers autotrader listing for this 980 mile SRT8 for only $42500. I was skeptical since I figured this did not have the factory upgrades. So I decide to call the dealer number at around 9:30 on a Friday night, not expecting some1 to really answer the phone. I was wrong, Kirk must have after hour calls routed to his cell phone and he picks up on a Friday Night and explains this car inside and out to me for at least 30-40 minutes. Ironically this car does have all the factory upgrades and is cheaper and with less miles than every other 1 I have been searching for 2 months!
Kirk sent me some links to my email address to fill out a credit application and even did a walk around and walk through video that he uploaded to youtube for me to view this detailed car since I live over 2 1/2 hours away. Needless to say, I sent a deposit several days later and simply emailed him my information. Picked up the vehicle the next day and can fully understand why sometimes you have to be patient to come out a winner. Kirk is professional and knowledgeable, but not some robot who brings car salesman like drama. I highly recommend you give this dealer a try. I buy 2-3 vehicles a year for my business and family and I could have bought this in my sleep with Kirk simplifying the whole process!!! Mike Browns Mills, NJ

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Response From: knewcomer
Added: 10/4/2012 11:37:23 PM

Thanks Mike..I know you are going to love the car! I want a video emailed to me when you get the exhaust on! Hey do me a big favor and copy this and put it on our Hershey Sites review page..Frederick Certified Pre-Owned of Hershey. Thanks, Kirk

Twitter
dacaster
8/27/2012 11:31:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk NewcomerKirk Newcomer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frederick Supermarket of Cars:

Great experience with Fredericks Chevy. Especially Kirk. They went way out of their way to make sure I was getting the best deal possible. They explained everything in detail and made sure I understood what was going on. THey even took my belongings from my old car and put them in the new one. I will definitely go back to them when it's time to replace my wife's car.

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Response From: knewcomer
Added: 8/28/2012 2:08:16 PM

Hey there and thanks for the great review! We're very happy to hear that Kirk was so attentive to your needs. We believe that every customer deserves that kind of attention and we're very happy that our team was there to provide that for you! We thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest deals!

Sincerely,

Frederick Supermarket of Cars

Twitter
kncwagner
8/16/2012 4:33:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk NewcomerKirk Newcomer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frederick Supermarket of Cars:

We had a great experience with this dealership. Kirk gave us his bottom line price right from the start. We checked with a few other dealers and no one could beat it. Thanks for your honest, hassle-free, car buying experience. We love our new truck and will recommend Frederick Toyota to everyone.

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Response From: knewcomer
Added: 8/17/2012 1:03:27 PM

Hi there and thank you for your kind words! We're very happy to hear that Kirk was there to provide you with such great service. We believe that is how every car buying experience should be! Congratulations on your new car and be sure to like us on Facebook and follow us on Twitter to catch all the latest service specials!

Sincerely,

Frederick Supermarket of Cars

Twitter
crazyzimmy
8/8/2012 9:25:46 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk NewcomerKirk Newcomer
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Frederick Supermarket of Cars:

My experience at the dealership was very good. Kirk newcomer was a great guy to deal with. He wasn't pushy, but knew what he was doing. I was pleased with my decision, and I love my new truck.

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Response From: knewcomer
Added: 8/9/2012 2:03:37 PM

Hi there and thank you for the great review! We're very pleased that you enjoyed your experience with us and very happy that Kirk was able to provide you with the customer service you deserve. Enjoy your new truck and we hope to see you again! Like us on Facebook and follow us on Twitter to catch all the latest specials!

Sincerely,

Frederick Toyota/Scion

Twitter
andrewervin
7/13/2012 12:31:13 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk NewcomerKirk Newcomer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frederick Supermarket of Cars:

We really appreciate the personal attention that Kirk gave to us throughout the entire process. Thank you so much for your personal touch and making this the BEST vehicle buying experience that we have ever had. (Even better than Carmax!)

Andrew and Sharon Ervin
Harrisburg, PA

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Response From: knewcomer
Added: 8/17/2012 5:50:27 PM

Wow, Andrew and Sharon thank you so much! We strive to provide the best customer service there is and we're very happy that this was achieved with you both! Thank you both again and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials!

Sincerely,

Frederick Supermarket of Cars

Twitter
my suv
6/27/2012 4:04:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk NewcomerKirk Newcomer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Frederick Supermarket of Cars:

Hello, To whom it may concern, we were very happy dealing with Kirk he was very nice to deal with , friendly, funny personality, would definitely send friends to him, and would deal w/ him again. Very Pleased with the whole deal , love my new SUV. Thanks Kirk . I hope the service is as good as everything else. Sincerely Kellie.

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Response From: knewcomer
Added: 8/17/2012 5:48:06 PM

Hi Kellie and thank you for the great feedback! We're very excited to hear that Kirk was so good to you and provided you with such exceptional service! We hope you're enjoying your new car and we look forward to seeing you again!

Sincerely,

Frederick Supermarket of Cars

Twitter
jasondimitrov
6/23/2012 10:52:51 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk NewcomerKirk Newcomer
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frederick Supermarket of Cars:

I was in the market to replace a truck that was totaled in an accident. I am not a dealership (I usually buy private market) kind of person but I gave it a shot and have no regrets. We agreed on a very fair price for the truck I wanted with no hassle or haggling. I left Frederick's feeling 100% confident and satisfied with my purchase. Special thanks to Kirk Newcomer for treating me with utmost respect and making my visit a pleasure. They even returned my rental car for me! What more could I ask for?

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Response From: knewcomer
Added: 6/23/2012 11:11:24 AM

Jason,

Sorry we had to meet under these circumstances but I hope you enjoy your new Tacoma!
Kirk

Twitter
rjwilson78
6/20/2012 5:49:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk NewcomerKirk Newcomer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frederick Supermarket of Cars:

kirk and the team at frederick were a pleasure to work with and were a big help getting us in our new car, if your going to buy a new car stop in or go online and contact kirk newcomer, once again thank you kirk and the crew!!!

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Response From: knewcomer
Added: 6/23/2012 11:12:25 AM

I know your going to love the FJ. If you ever do decide to get her really muddy make sure you post a pic on our Facebook!
Kirk

Twitter
gibbsinoc
6/13/2012 9:26:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk NewcomerKirk Newcomer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frederick Supermarket of Cars:

Cool Story: I met Kirk, randomly, playing golf at my local club here in Ocean City Maryland. I guess it was meant to be. My wife and I had been looking for a new Sequoia and would you know it this random nice guy I meet playing golf sells Toyotas. We talk over the next couple hours on the course and by the end of the weekend Kirk found exactly the vehicle we were looking for. Everything happened fast, he took our trade, gave us a great price on the new truck, and even drove it down to deliver it within the week. Working with Kirk and Frederick Dealership was the easiest, least hassle car buy experience I have ever had. I have purchased from many dealerships over the years but now I will only shop at one. Great Job Kirk and Frederick Supermarket of Cars!

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Response From: knewcomer
Added: 6/13/2012 1:33:20 PM

Yes it is funny how things work out. I am glad you are enjoying the truck and I will work on my golf game so the next time I'm down I can give you a bit more of a challenge!

Kirk

Twitter
agrarian
6/7/2012 2:35:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kirk NewcomerKirk Newcomer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Frederick Supermarket of Cars:

Very nice experience. He gave me his bottom line price right from the start. I checked with a few other dealers and they couldnt beat it. This is my 3rd new Toyota purchased from Frederick.

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Response From: knewcomer
Added: 6/13/2012 1:34:21 PM

I hope you enjoy the truck and get a few hundred thousand miles out of it just like the last one!

Kirk

Twitter

Reviews 11-20 >>