Overall a tremendous experience. I had just come from a disappointing experience with a competitor of Freeman. John Burman listened to my SUV requirements and was able to show us a two vehicles that met our needs. Within 30 minutes of arriving at the dealership, we had negotiated a price for the Denali and a trade in price for our car. Within 2 hours the Denali was prepped, financing was arranged and I was driving our Christmas present home! Thank you John for making 2016 a Christmas to remember!