Freeman Hyundai

Freeman Hyundai
1800 E Airport Fwy
Irving, Texas 75062
(972) 893-1302

Manufacturer: Hyundai

Most Reviewed Employees
Matthew Patrick Matthew Patrick
Internet Manager
Darren Bridges Darren Bridges
Internet Manager
Marla Williams Marla Williams
Hyundai Specialist
Maxanna Borden Maxanna Borden
Hyundai Specialist
Terry Gibson Terry Gibson
Fleet Manager
Jim Pialarski Jim Pialarski
Hyundai Specialist
David Foster David Foster
Internet Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Parts Store
Shuttle Service
Vending Machines


Twenty-Four Month Rating: 4.8/5
32 Reviews
Freeman Hyundai

Overall Score: 5 Star Rating4.8



About Freeman Hyundai
Certified: Freeman Hyundai
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Freeman Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



roy bean
4/29/2012 9:07:53 AM

Overall Score: 3 Star Rating   3.4  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: David Foster

My Review of Freeman Hyundai:
called and wanted to buy my Hyundai Azera. Said they really wanted used cars. I checked on Edmunds the value of my car and found it was worth about 10K. Drove all the way to Freeman and their offer was 8k. What a colossal waste of time. I bought a car from them about 5 years ago from Danny Ward and got a fair deal with good service. This dealership is definitely on the way down. Mr Foster was useless to deal with. Don't waste your time with this dealership. I will never go back.

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tcharszy
10/4/2011 2:14:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marla Williams

My Review of Freeman Hyundai:
We had a great experience with Freeman Hyundai from start to finish. We are in a unique situation - Mike and Marla took great care of us. We are very pleased with the customer service and professionalism we experienced from everyone we encountered.

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smwatkins3
9/28/2011 3:48:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Patrick

My Review of Freeman Hyundai:
Outstanding Customer Service! Mathew is pretty much the only one I have dealt with at the dealership but I would definitely recommend Freeman Hyundia and especially Mathew Patrick. Thanks and I completely LOVE my Veracruz!!!

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techmcag
9/19/2011 10:58:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Darren Bridges

My Review of Freeman Hyundai:
Darren Bridges was most helpful in fulfilling my request for a certain Sonata turbo. Chris Brooks handled the financing portion upon our arrival. Bryan and Dustin took several of my calls in regard to warranty options before the final sale. All questions were answered in a very timely and courteous manner. Deal was made over the internet and the phone. Darren picked us up at Dallas Love Field and drove us back to Freeman Hyundai. Overall, a very good experience as no upselling or bait/switch occurred at any point. Freeman is also rated A+ by the Better Business Bureau which is a definite positive in the auto sales business. If you call Darren Bridges he is free to use my name as a reference.

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erinintexas
9/17/2011 3:06:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Darren Bridges

My Review of Freeman Hyundai:
Our experience with Darren Bridges is the best experience we have had with a car salesman, ever. He was friendly, honest, and straightforward. He made a concerted effort to please us, without giving us the hard sell. We visited several other dealerships in the area before we settled on Freeman, and the difference was remarkable. We love our Accent SE! I would recommend Freeman, and Darren, to anyone who is looking to buy a Hyundai (or any car!)

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cjrsgil
8/14/2011 9:04:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marla Williams

My Review of Freeman Hyundai:
I was extremely pleased with the sales experience I had with Marla. We had been to another dealership regarding the same type of vehicle, but had learned very little about it compared to the information that Marla gave us. She was genuinely helpful and considerate throughout the entire process. If she didn't know the answer to a question, she admitted she didn't know (which was very refreshing), but she quickly found it out. I will definitely recommend Marla and Freeman Hyundai to any of my family or friends that is looking to buy a new vehicle.

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yellow44
8/11/2011 3:17:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Darren Bridges

My Review of Freeman Hyundai:
I had a wonderful experience with Freeman Hyundai and working with Darren Bridges. Everyone was very friendly and helpful with the purchase of my new car. I will definatly use this dealership in the future.

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tlsweiss
6/6/2011 1:14:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Darren Bridges

My Review of Freeman Hyundai:
Firstly, I enjoyed being able to look at the cars and their sticker price without a salesman approaching me, until I was ready to talk to a salesman. I enjoyed working with Darren. Darren was friendly yet very professional. I feel that he really worked for me to get me the best deal. My friend who helped me purchase the car was a tough negotiator, but Darren remained professional and not rattled. I would work with Darren again when in the market for another new car.

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CarNew5
5/30/2011 9:45:28 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Maxanna Borden

My Review of Freeman Hyundai:
After having a truly horrible experience at another dealership I called Freeman Hyundai and spoke with Maxanna. Even though we get excited at the thought of buying a new car, I think we go into it just knowing that the process is not going to be a pleasant experience. Maxanna is a true professional and an awesome salesperson. No games. No pressure. From price negotiations to the finance office it was a smooth ride at Freeman Hyundai. I think that I was very fortunate to have chosen Freeman Hyundai and to have had Maxanna as my sales rep.

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bcollerette
5/25/2011 1:13:21 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Darren Bridges

My Review of Freeman Hyundai:
This guy is GREAT! Cannot say enough good things about him. Best new car buying experience I have ever had in my 65 years. I have been shopping for a new car since selling my 02 Lexus 5 months ago.
Darren was very knowledgeable about the Hyundai Tucson Limited. No pressure, just good communication and answered all my questions. Easy transaction, test drove the car I wanted. Negotiated the discounted price showing him my internet homework prices. He got with his manager and we had a deal. Drove my new Black Limited home an hour later.
I choose Darren from his customer comments on the internet. I showed up at 9 AM at the dealership and asked for him. He was as good as all the comments I read.

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