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Freeman Toyota Scion

2.0

32 Lifetime Reviews

2875 Corby Avenue, Santa Rosa, California 95407
Closed 9:00 AM - 7:00 PM Hours
Call (800) 225-3055

Top Reviewed Employees

Andrew Woodruff, Vehicle Technology Specialist, Freeman Toyota Scion

Andrew Woodruff

Vehicle Technology Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ed Borgna, Sales, Freeman Toyota Scion

Ed Borgna

Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Brad Angell, Service Advisor, Freeman Toyota Scion

Brad Angell

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
James Henry, Service Advisor, Freeman Toyota Scion

James Henry

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

November 11, 2016

"Too Long A Wait For Servicing"

- Showbiz

Had to wait a half hour in line in my car before a service representative spoke to me. I think they overbook. The actual servicing for 10,000 miles took 2 hours, longer then they told me. I waited in their facility which could be updated with more comfortable chairs.

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October 18, 2016

"7 hours for a 450.00 service...."

- Pissed

After a 30 minute wait to speak with a human being I was told my 1.5 hour labor service with 100 in parts and oil would be 450.00.... and only took 7 hours....... I'm done!

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September 13, 2016

"Worst customer service EVER!"

- Anne

A total money grab for them....they way overbook "appointments" and then completely compromise customer service. The most inefficient operation I have EVER encountered. Jerry, the service manager, ought to be fired and replaced with a young educated individual schooled in operations. The service technicians are polite, but 20 cars ahead of me when I arrive 5 minutes early for an "appointment"? Show some respect for my time!! I don't have 2+ hours to wait for an oil change!

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Computer Lounge
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Hourly Rentals Available
  • Instant Financing
  • New Car Owners Event
  • On-Site Collision Center
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
Freeman Toyota Scion, Santa Rosa, CA, 95407