Freeway Chevrolet

Reason for Visit: Service

I recommend this dealer: No

My Review of Freeway Chevrolet:
The service department are liars, they do not listen, they give you the run around, they have you waiting for hours without giving you any updates. The manager is very careless and does not seem to have any customer service skills at all. I stayed 6 hours because my radio was not getting any signal, while they found out, I never had an antenna installed, hmmmm....6 hours to determine that? I do not recommend this service department to anyone. Beware...they are really not listening to the consumer.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Freeway Chevrolet:
Absolutely the worst experience shopping for a car ever. I explicitly told the salesperson that I was not buying today and just needed to see if I fit in some of their mid size sedans. When she showed me the HHR inside, then wanted me to sign up some paperwork I should have known to turnaround. She actually had the gall to tell me how to get in a vehicle. I've been getting this long frame (6'8") into cars for 30 years and don't need her fat ass to tell me how. We finally get in the cart to go look at an Impala and after I tell her what I've sat in today...she proceeds to take me to used models on her lot. I told her to take me to my car right now. "What car did you drive in", she asked. "The same impala that I've told you twice". Since I have a Chevy, there is a very good chance my next car will be a Chevy too. But I will never, never, NEVER from Freeway Chevrolet.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Freeway Chevrolet:
came in to test out a calorado, was getting finaced through a credit union, so needed to find the truck we wanted. well first we checked there website, said they had a truck we may want on there. well they didnt have it. so we wanted to try another one but in a diffrent color. well they took us inside, made us wait for a while only to tell us that they needed to run a credit check before we could drive it. well i let them know they didnt even have what we wanted why would i do such a thing? well they said they didnt want to dispoint us. i let them know i was searching around for a truck, any other dealer would let me try theres..well the salesman said i should go check out there trucks first and let freeway chevy be the las...well if fact it was the last time i will be going there, got a toyota instead.

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