I'm happy to see that others had a better experience than my own. I started off with Ray, a salesperson there with Kia. Ray did the old routine of pretending to speak with his manager about the deal over and over, it was exhausting to say the least. Since I had driven 3 hours because I was told it was worth it, I was determined to leave with a new car. After finally getting out of there and driving for 45 minutes I got a call that I was in the wrong vehicle. They had given me another customer's vehicle. This was at 8:00pm. So I sat on the side of the road waiting for Ray to drive my car to me so that we could swap them out. Once I got my car and my plans for the night ruined, my car smelled like cigarette smoke. I don't think that he smoked in it, it was just that his clothes wreaked of smoke and it got all over the seat. On my drive home I realized that my RayBans were in the glasses holder. I called Ray and he said that he would get them back to me. I've yet to see my $135 sunglasses and I doubt I ever will. It's been 3 weeks to date and I haven't gotten one apology from anyone.They have also failed to pay off my trade-in which is growing in interest. Maybe you'll have a better experience than I did, good luck.