I visited "Friendly" Kia on a Tuesday afternoon. The original salesman, Steve, was very helpful, honest and friendly. I signed off on a price that we agreed upon and the general manager said they would do. I did not have the trade in with me at the time so I told them I would bring it back the next day. I went home that night, cleaned the car out, a minivan, scrubbing the carpets (I have 4 kids), wiping down all the seats and interior, wheels, tires, everything. The car looked new. Based off Kelly Blue Book the deal was based on the car being worth $5,500. I was happy with the payment and excited to buy the car for my wife as a Christmas present. When I returned with the car on Wednesday they told me the car was actually worth $7,500...Excellent! So I thought. I qualified for the financing and this piece of garbage Kenan who is w/ out a doubt in the wrong business could not get a sentence out without stuttering. I had a feeling there may be a problem but I hung in there. Back and forth he went to the front desk and comes back with a price $35 higher than the previous day, which I SIGNED OFF ON!!! When I asked what happened to the original quote I got a bunch of nonsense excuses, none of which made mathematical sense. I've purchased 5 new cars in my life and I expected them to try and raise the price, but $35 a month more?? Thats another $2500 than the original price I was given. They could not explain what happened and then had the balls to tell me that my car was not worth $7500 after they just told me that and showed me paperwork saying it was. Did the cars value drop from the time they walked from the printer to his desk? I asked for my key back, in my furious anger threw a few F bombs loud enough so that the other customers (poor things) could hear and walked out the door, finger in the air for Kenan the pathetic salesman. I wanted to choke his skinny neck I was so aggravated. I have never written a review for any product online before, but the horrible experience I had at this dealership forced me to. It's the only way to get my anger out. I'm sure the salesman at Lokey Kia in Clearwater will be happy that they treated me so poorly, almost as if I was a moron who they could trick with a few numbers. Sorry Friendly Kia but I actually attended school and can add. I wouldn't take my car there to have them fill the tires with air. Absolute SCUMBAGS!!
I Recommend This Dealer:
Did you find this review helpful?