Friendship Ford

My experience was the best! ! Everything was done in a friendly and timely manner. Brandon Christian is the best m. Never met a salesman like him. He is fantastic. I recommen ! Everything was done in a friendly and timely manner. Brandon Christian is the best m. Never met a salesman like him. He is fantastic. I recommend this car lot to everyone!! It was a wonderful day!! First time I ever hugged a car salesman. He went above and beyond. Thank you Brandon and Friendship Ford. More

Donald Bowen handled the sale from start to finish! He is 5+ stars for communication, answering all of our questions, explaining features on the truck, and carrying through on everything we needed done He is 5+ stars for communication, answering all of our questions, explaining features on the truck, and carrying through on everything we needed done! Very happy with the purchase process & the truck! A++++ More

The Mach E I bought was to good if a deal for me to turn down! I enjoyed working with my sales person it was a little long to get though paper work and out the door but I guess that is expected at any deale down! I enjoyed working with my sales person it was a little long to get though paper work and out the door but I guess that is expected at any dealership. not a lot of hidden fees and the price was good! More

Very frustrating! !! The salesman did not seem interested in selling me a vehicle today. I arrived to test drive a 4 Runner and after waiting a few minutes Lynn came b !! The salesman did not seem interested in selling me a vehicle today. I arrived to test drive a 4 Runner and after waiting a few minutes Lynn came back and said I can’t let you test drive a vehicle today. We don’t have any temp tags and not sure if will have any tomorrow. What the HECK!!!! I have purchased 2 vehicles from the Friendship Ford family in the past 6 years and they are not willing to let me test drive a vehicle. I have never had this come up at any company so what is up with this dealership? Customer service is terrible here and they didn’t even try to come up with a plan to take care of me. I have worked with Friendship Hyundai in Bristol, TN (bought last 2 vehicles from them) and get my company vehicle serviced at Friendship Ford across the street and have been satisfied with both of these dealerships. How can Friendship Chrysler Jeep be so unconcerned about customer service and selling vehicles? I would definitely not recommend this dealership to anyone looking to purchase a vehicle. More

Best car buying experience I have ever had! I had 2 highly polished professionals (Brandon Christian and Gabe Hawley) guide my wife and I through the entire purchase process which included cus I had 2 highly polished professionals (Brandon Christian and Gabe Hawley) guide my wife and I through the entire purchase process which included custom ordering the exact Ford model (and specifications) we desired. Brandon and Gabe treated my wife and I as if we were family from the get go! Throughout the process I was afforded the opportunity to rub elbows with everyone from top management on down to the vehicle prep team, and I can attest to the fact they are all consummate professionals that are customer oriented! Friendship Ford is the “Gold Standard” that all car dealerships should strive to emulate! Gerry S Bristol Tn. More

had to tow my car; would not start and the engine light had been coming on and off for sometime. also had been actually dying on me. 2021. they charged a huge bill. sadly later the engine light kept coming had been coming on and off for sometime. also had been actually dying on me. 2021. they charged a huge bill. sadly later the engine light kept coming on @times. i took it to another mechanic who in a short time stated that it was a engine valve problem. he could not believe this was overlooked. this upset me very much. i'm still paying on the bill friendson ford charged me. will have to pray that my car continues to go because i can't afford another one. More

Was great experience dealing with Nick Bryant no pressure and he did great job working our deal on 2021 Bronco Sport everyone at dealership went above and beyond. Beautiful Dealership designed for a great cu and he did great job working our deal on 2021 Bronco Sport everyone at dealership went above and beyond. Beautiful Dealership designed for a great customer experience. More

I have found the personnel to be very through servicing my vehicle. They are always friendly and answer all my questions about my vehicle. From sales to service it has always been very satisfactory. my vehicle. They are always friendly and answer all my questions about my vehicle. From sales to service it has always been very satisfactory. More