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Frontier Toyota

23621 Creekside Road, Valencia, California 91355
Sales: (661) 255-7575
Service: (661) 291-2900

Makes: Service Center|Toyota
 
Excellent
90% Recommend

Overall Rating 4.7

65 Lifetime Reviews

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Frontier Toyota
65 Lifetime Reviews

Hours: Closed

Frontier Toyota Info
Hours
Amenities
About Frontier Toyota

"We don't close deals, we open relationships"

About This Dealer | Hours of Operation | Amenities

About Frontier Toyota

"We don't close deals, we open relationships"

Sales/Showroom

Monday 8:00 AM - 9:00 PM

Tuesday 8:00 AM - 9:00 PM

Wednesday 8:00 AM - 9:00 PM

Thursday 8:00 AM - 9:00 PM

Friday 8:00 AM - 9:00 PM

Saturday 9:00 AM - 9:00 PM

Sunday 9:00 AM - 9:00 PM

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Valet Parking
  • Vending Machines
65 Dealership Reviews
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Reason For Visit
Sales (New)

"Excellent Dealer to work with!!"

I was searching online for a used Prius at a reasonable price. I contacted Jeff Johnson via their website (Internet). He was so easy to work with. I stopped in to see a 2010 Prius I was interested in and he was so helpful. I was still undecided but he was willing to keep in contact and help me find the car I was was looking for. In the end I purchased a CPO 2012 Prius and could not be happier with my experience with Jeff and the dealership as a whole. Thank you Jeff and Frontier Toyota.

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Sales (New)

"5 cars bought from Frontier Toyota"

They treated us great! Jeff Johnson answered our questions and was very helpful. Bob Corson, General Sales Mgr. went to bat for us and got us the color we wanted. This is the 5th car we have bought from Frontier Toyota and will continue buying from them.

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Bob Corson


Reason For Visit
Sales (New)

"the best i have ever had"

The atmosphere actually felt welcoming and the people were in fact nice. It was amazing. I was upside down in my car. I actually had been to another dealership where they threw my keys at me and told me I was buried and to kick rocks. Thankfully I tried Frontier. They worked magic and I drove away in my dream car. They are my dealership for life.

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"Jeff Johnson and Frontier Toyota took great care of us!"

Jeff Johnson, Internet Manager, and Frontier Toyota made a dealer trade to get our Avalon in the desired color and options, and at the right price. The overall sales process was quick and painless. I plan to buy my next Toyota from Jeff and Frontier.

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Sales (New)

"Exceptional Service and Value!"

Jeff Johnson, the Internet Manger with whom we transacted, did an exceptional job for us. He was honest, approachable, and accommodating. He answered our many questions, went along on a test drive, and was able to negotiate an excellent value on a new vehicle for our daughter (2014 Toyota Corolla LE). We are most appreciative and grateful to him for his excellent work!

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Sales (New)

"Love my 2014 Camry"

Drew went above and beyond. Knowing I work full-time he sent me emails and found the perfect car. Only took two hours to buy!

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Sales (New)

"Jeff Johnson was great!!!"

Jeff was fabulous and direct when questioned. Everything he said was true Which can't be said for a lot of dealerships. I would definitely return If he was my salesman.

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Reason For Visit
Sales (Used)

"Great Buying Experience!!!"

We were shopping for a certified used vehicle for my father-n-law and was able to narrow down to Frontier Toyota as one of the few dealers that we wanted to visit. This dealership was our first choice to visit due to their multiple inventory of the specific vehicle we were looking for. Our great experience with this dealership started when we arrived at the dealership to meet with Jeff Johnson, who was the sales person that showed us the few vehicles that we were shopping for. I liked the fact that Jeff was friendly and not aggressive in the selling points. He covered all the basics about the car and was friendly with sharing with us some personal things about himself. He took the time and allowed us to test drive a couple vehicles. When we decided to sit down and negotiate, both Jeff and Kevin Kelly, who is the assistance sales manager were very engaged and willing hear us out on our offer. In the end, we walked away with a car that my father-n-law really liked at a price that worked for both sides. We are out of town shoppers and had to drive 3 hours to this dealership but I must say that it was well worth it. I definitely would recommend anybody looking for a vehicle to visit Frontier Toyota in Valencia, Ca and meet with Jeff or Kevin. We look to do business again hopefully soon.

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Kevin Kelly


Reason For Visit
Sales (Used)

"BAIT & SWITCH"

Was negotiating a deal with Quaid on a 2007 4Runner.He never called back with a firm answer for me to drive 52 miles. Then asked for manager VIC and he wanted my business for life. We agreed on an "out the door" price and I said I was leaving with full payment in hand. 30 miles down the freeway I get a call from Quaid, Vic did not have the courtesy to come to the phone, and said the car is just sold but we have other cars so come on down and we'll make a deal. I called Vic who stated that they never hold cars. Wow!! I just had a discussion with this man 30 minutes ago and we agreed on a price and I said I was driving out. Don't waste your time with these guys. Moorpark, CA

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Employees dealt with

Quaid & Vic (818) 825-5715 Cell


Reason For Visit
Sales (New)

"First-Class Experience!"

How we ended up at Frontier is an entire odyssey unto itself -- I'm just very glad we did. I started out using the Edmunds program, which opened the floodgates to virtually all Toyota dealers in Southern California! In the span of a couple days, I was receiving calls and emails from Longo, Hamer, Simi Valley, North Hollywood and Downtown LA. What ultimately sold me on Frontier was #1, participation in the Costco Auto Buying Program. That led me to Jeff Johnson, a true prince and fine human being who became my contact person throughout the entire purchasing experience. He helped me pick out the perfect car for my wife, guided me through a painless series of choices and options, thanks largely to the wisdom of the designers of the 2014 Corolla. Once we knew the model (S) and features (driver's convenience package) - the only tricky part was nailing the colors and waiting to see that my wife indeed liked what we had chosen. Financing is financing - you have to keep your wits about you. But I must say that Norm made me a happy man by working to meet our criteria by getting us genuine Toyota backing. Although we already had 5.49 locked in through our credit union, we came in during a spring sales event that offered rates as low as 1.9%. We understood upfront that a term as long as 72 months would not qualify for the bottom rate, but I felt that the 3.9 we received was more than fair and honest. Speaking of which, our deal was complicated by a trade in that we hadn't fully paid off. Once again, Frontier gave us great value and removed the hassle of having to list the vehicle ourselves. I had a number in my head and they met it. This just made the whole process as painless as it could have possibly been. Finally, I have to go the extra mile and commend the post-sales team led by Sanjay Gupta, the enthusiastic head of sales. He let us know in no uncertain terms that the whole Frontier team stood behind us. He answered all questions about the buying experience, guided us through our odd questions about Entune and the alarm system we bought in financing. He even made sure we spoke to a care specialist who taught us how to treat the paint/wheels/interior and keep our car looking showroom terrific. There is one final point/issue that I wish to be very clear on. Search the internet for "Karr alarm" and you will receive lots of confusing information about whether you should agree to have this activated on your new vehicle. Upon consideration, we said yes. Then I spent the next 48 hours debating the wisdom of my choice. Let me assure you that I am relieved that I did. Louis, the on-site Karr tech was a great guy to talk to about the programming and settings. We LOVE how the unit integrates with our system and allows us to keep only the original Toyota fob for activation. Since we have a push-button/keyless start, this removes all the hassles of an additional trigger. Also, it's great knowing that Frontier stands behind Karr and that we can find Louis whenever we have more questions. So far, the settings are perfect. We activated passive mode and have received no false beeps, whistles or alarms. The starter kill works. It's been absolutely spot on. And oh -- calling around Southern California convinced me that I couldn't find a comparable unit to work with my new 2014 Corolla anywhere near the price. So yeah, thank goodness I said yes. A final bonus, if you need one, is that Frontier has an online parts site with rates comparable to national competition. The best "part" is that we can pick up anything we order at Frontier and avoid the shipping charges! With Saturday service and a staggering workbay that looks like something out of Pixar - these guys look like they've come straight from central casting. Whenever I walk in, I feel like I'm being filmed for a Toyota commercial. After dealing with almost every Toyota dealer in Southern California, we feel fortunate to have ended up at Frontier. We hope the next 10 years will back up this initial experience. But we feel so confident that we even discussed buying an FRS instead of the Subraru BRZ, just because we LOVE the way Frontier Toyota took care of us. We hope your trip is equally as rewarding. Best wishes, Bryan & Julie

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