DO NOT GO HERE!!
I am never going back to this place. I made an appointment three weeks ago to get my car fixed. I wanted the earliest appointment which they gave me. When I got there, no one was willing to help. The staff was walking around looking at me, not even a Hello.
I then went to their service desk, where one of the supervisor was at. He didn't even look at me, or say a word. He just walked away. As I stood there for another ten mins, he kept walking back to the desk and away. He could of at least said "I'll be right with you" but nope nothing.
When he was at the desk he was even being rude to his own employees. I was shocked at how he was belittling his technician in front of customers.
When he did acknowledge me to ask what I needed, I told him. He then just walked away again. I have no clue where he went or what he went to go do but when he returned, he had a "quote" of how much it would cost to fix my car. He quoted that it would 480.00 and I agreed. Before leaving I asked him how long it would take, and he said it should only be two hours. They did not call me back until six hours later!
When I got there, they told me my total was 800.00. How can that be? I asked, and they couldn't even give me an answer. They just looked at me like I was the crazy one. I couldn't take my car if I didn't pay, and the guy that helped me was gone for the day so there was no way of finding out how he quoted me 480 but the grand total was double that.
I paid the 800 to get my car back. Just the next day, my car started making a loud noise that I've never heard before. I will NOT be bringing it back. This has been one of the worst experience I've ever had.
No customer service, rude staff, and my car is still not fixed. I'm out 800 dollars and my car is acting up even more now.
At first I thought it could be that they were just busy and I came in on a bad day but reading all these other reviews, I was wrong. They don't care about their customers and are all about cheating to get more money. They should be ashamed of themselves. Which I'm sure they could careless of what their customers have to says.
I Recommend This Dealer:
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