Future Ford of Roseville

Great servoce! Steve Wilson was friendly and knowledgeable. I brought my MKZ in for a seat belt recall, Steve got me in and out an hour ahead of schedule. Great se Steve Wilson was friendly and knowledgeable. I brought my MKZ in for a seat belt recall, Steve got me in and out an hour ahead of schedule. Great service! More

Matt Rocks! All of a sudden, we lost power in our F150 and had no steering ability! We first called one Ford service department closest to us and were just told t All of a sudden, we lost power in our F150 and had no steering ability! We first called one Ford service department closest to us and were just told to replace the battery and all would be fine. Sorry, but I don't mess around when it comes to steering. SO, we called Future Ford of Roseville, and Matt in the Service Dept. listened about the problem and advised us to get the vehicle in right away, which we did. They conducted a thorough check of all of the systems to especially determine if there was anything in particular draining the battery. Here's the bottom line: Matt was thorough, efficient, stayed in communication with us, the necessary repairs were made, AND the vehicle was delivered back to us when promised. Now, I feel that the vehicle is safe to drive once again. Very impressive. We'll be back at Future Ford of Roseville again! See you later, Matt! More

Buying a new car can be stressful Yves Salas made the experience worth it! He is patient, professional and was able to answer all my questions. He knows everything about the cars we lo Yves Salas made the experience worth it! He is patient, professional and was able to answer all my questions. He knows everything about the cars we looked at and test drove. More

On balance, good service but a bit patchy Contact maintained during a multi-day service, thumbs up. Screw left over during repair. Please itemize ALL items NOT covered by extended warranty u Contact maintained during a multi-day service, thumbs up. Screw left over during repair. Please itemize ALL items NOT covered by extended warranty up front! More

New car. Shouldn’t have had to return it two weeks. Sent me home with a new car that was already broken. This dealer owes me 3-4 days, 100 miles, and a bunch of stress and hassle that I don’t need durin Sent me home with a new car that was already broken. This dealer owes me 3-4 days, 100 miles, and a bunch of stress and hassle that I don’t need during holidays. Oh, and if you say you are going to wash my car with every service - then wash my car ! Let’s just say “the ball was dropped on this deal “. More

Service department I am very happy with the service I recieved! From picking up my MKX and bringing me a loaner, to the service department service, and the courtesy of y I am very happy with the service I recieved! From picking up my MKX and bringing me a loaner, to the service department service, and the courtesy of your employees. More

Shawn Sogard, service rep at Future Ford n Lincoln. Shawn is awesome. Always keeps me updated on vehicle needs and waranty status. You rock Swawn! Shawn is awesome. Always keeps me updated on vehicle needs and waranty status. You rock Swawn! More

Purchased over 10 months ago About time you checked in with me, I think you have horrible customer service. You send me an email 10 months later (today Nov. 5, I bought the truck About time you checked in with me, I think you have horrible customer service. You send me an email 10 months later (today Nov. 5, I bought the truck in January!) I called your service department last month, told me they didn't have a clue what to tell me about if I have to pay for my first oil change or not. They didn't seem to know me despite the fact I paid thousands extra for an extended service warranty, I would think that includes oil changes. I had to pay over $100 for an oil change at 5,000 miles at my neighborhood shop. More

My name is Jesse. I was having issues with my old car and had never financed a car. I was looking for a Camaro one day which is my dream car and Future Ford invited me to come in. After I took a test drive I had never financed a car. I was looking for a Camaro one day which is my dream car and Future Ford invited me to come in. After I took a test drive I still wasn’t sure I could be financed since I had no credit, but Anthony assures me I could be approved! 2 hours later I had the keys to my 2017 Camaro and was driving away happy in a reliable vehicle! The car is in amazing shape and condition and first thing I did was take it on a business trip out of town I still get compliments. Thanks Anthony and Future Ford or Roseville! You guys deserve every bit of your great reputation! More

Fast and easy My salesman Gary Crow is definitely on top on things. He found me the exact truck I wanted. No compromise. He had everything ready to sign and go. Joe My salesman Gary Crow is definitely on top on things. He found me the exact truck I wanted. No compromise. He had everything ready to sign and go. Joe Arnds performance manager super knowledgeable. We also struck a deal on performance. I LOVE FUTURE FORD. Also my service advisor John Green great system knowledge. More