Galeana Chrysler Dodge Jeep Fiat

Hello! This dealership went far beyond what my local dealership would do for me, when my Lease ended.. All I wanted to do is buy the car!! The loca This dealership went far beyond what my local dealership would do for me, when my Lease ended.. All I wanted to do is buy the car!! The local dealership, in Naples were, incredibly rude and totally and utterly unhelpful and unprofessional. Galeana on the other hand, went that extra mile. Mr Kenneth McKinney was especially helpful. We got it DONE!!! Thank you very much! My very best to you, John H. Mathews More

I had an absolutely great experience with the service department when I brought my Jeep to have an issue checked. They went above and beyond my expectations. department when I brought my Jeep to have an issue checked. They went above and beyond my expectations. More

Responded to an email from the dealership looking for used inventory. I have a 21 Ram coming off lease so decided to check if offer better than just turning it in. Received an offer of $32,690 - $35,72 used inventory. I have a 21 Ram coming off lease so decided to check if offer better than just turning it in. Received an offer of $32,690 - $35,720 via their TextiUM Instant Value service - "Prices based on Black Book average to clean trade-in value with an average of 15K miles per year". My truck is above average and less than 45K miles. I made an appointment explaining this was a lease end asking if the offer would be in that range assuming the truck was accurately represented. After confirmation, I went to the dealer and the offer was $30K. The used car manager response was that the offer was a marketing tool and didn't mean anything. Complete waste of my time and shady/dishonest. More

We brought our truck in for service work they made up a fake charge so that they could charge us the $184 diagnostic fee we brought the vehicle in for warranty work they are very dishonest in this dealersh fake charge so that they could charge us the $184 diagnostic fee we brought the vehicle in for warranty work they are very dishonest in this dealership repair facility I would never recommend anybody to bring their vehicle here for warranty work or any work because they will lie just to get money out of you and if they run their service side like this I'm sure they run their dealership just as dishonest More

Purchased a Jeep Wrangler from this dealership (Galeana). The Jeep has corrosion on all the hinges/panels, which is a known wrangler issue and under warranty for another 2 years. It requires the panels to be The Jeep has corrosion on all the hinges/panels, which is a known wrangler issue and under warranty for another 2 years. It requires the panels to be replaced, and re-painted. I called to make an appointment to get it fixed there, they will not back the warranty. They won’t take care of the issue and the lady was extremely rude about it. This is the only dealership for at least an hour that has a body shop and most won’t take it to correct these issues unless you purchased it from them. The dealership continues to sell Wranglers, full aware of this issue, However, they will not back the warranty. It just seems criminal. More

DONT EVER GO TO THEIR SERVICE DEPT Worst service depart took 2 hrs before the mechanic showed up then George was looking for him took 2 hrs before the mechanic showed up then George was looking for him More

The new Service Manager is horrible. Run away from this dealership, do not buy from them. A large part of the dealership experience is the service department. THEY WILL NOT HONOR THEI Run away from this dealership, do not buy from them. A large part of the dealership experience is the service department. THEY WILL NOT HONOR THEIR WORD. Their General Manager will not engage into resoloving any issues. Sales Manager will not engage. Natually, the owner Frank Galena will not engage. Just a flat out horrible customer service experience and THEY ARE NOT TO BE TRUSTED. More