After having been disappointed by my local Mazda dealer, I emailed Gallo for a price quote on a Mazda 5. Steve Ka, the internet sales rep, quickly responded with a quote on the vehicle.
I replied that the price was slightly higher than I was offered elsewhere, but Steve explained that the local dealer had quoted the vehicle with an unadvertised rebate in lieu of 1.9% financing, whereas Gallo's price did not include the rebate. In essence Gallo did not want to quote a price with a rebate, and then disappoint the buyer when they try to get the low financing option and lose the rebate.
We visited Gallo to appraise our trade, and we met with Dave Cram, who had been told by Steve that we might be stopping by. Between Dave and Chris - who appraised our trade - we had a deal inside of 10 minutes without any of the old-school, non-sensical back and forth pricing dance.
Gallo has a registry in house, which makes for a quick registration and inspection. Steve finalized the paperwork, and Dave took us on a stem to stern tour of the new vehicle before we left the showroom.
In all, a great car buying experience that didn't leave us with the dreaded feeling of leaving gobs of money on the table. On top of that, Gallo's reg & doc fees were $135 less than our local dealer.
A final note of interest - we were cash buyers, and Gallo took a personal check for the vehicle rather than make us visit our bank to obtain a cashier's check. Imagine that: respect and trust towards the customer - what a novel idea!
I Recommend This Dealer:
Steve Ka, Dave Cram, Chris Caputo, Matt Gledhill, Steven Ka
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