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Patrick Mazda
Auburn, MA
764 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 764 reviews
February 23, 2024
If you are going to check on a car you saw online, don't trust them when they tell you it is available. They had a 2016 Mazda6 up with 55k miles for $15k. I though it was too good to be true. I asked two di trust them when they tell you it is available. They had a 2016 Mazda6 up with 55k miles for $15k. I though it was too good to be true. I asked two different representatives ahead of time over text and email for confirmation that it was still on the lot. They confirmed. I showed up and they didn't claim it was sold that day before I got there or anything, but that is was sold 2 WEEKS prior. Not even hiding the bait and switch. The guy who was helping me was nice enough but if they're willing to lie about that just to trap you in the door, what else are they willing to lie about for the sale? Additionally, Just to get a feel for the cars I did test drive a mazda3 and let them appraise my car for a trade-in while I was on the test drive, since I was curious of my trade-in value regardless. I asked to go ahead and get my keys back (you know, my property) when I returned and gave them their keys. He said "oh we can worry about that in a minute." What an off-putting technique to keep a person at the table, gatekeeping their own property. All in all a good learning experience but not a good experience as a customer. More
by at23
Employees Worked With
Unknown, Never introduced himself
Helpful February 23, 2023
Nick was a pleasure to work with. I went to Patrick because of the positive reviews and I went to Mazda because the brand has been doing really well for my preferred class of vehicle. I went to Patrick because of the positive reviews and I went to Mazda because the brand has been doing really well for my preferred class of vehicle. I hate haggling and Nick was incredibly patient and understanding. He heard what I was looking for and I walked out of there with a car I wouldn't have even considered previously, but I love it! He's professional and courteous and I would highly recommend working with him. More
by mcm485
Employees Worked With
December 17, 2022
Great experience at Patrick Mazda in Auburn MA. I enjoyed working with Tyler in Sales. Stress free. Everyone from Finance, Sales to the Manager were great. Love my CX-5. Kathy T I enjoyed working with Tyler in Sales. Stress free. Everyone from Finance, Sales to the Manager were great. Love my CX-5. Kathy T More
by ktib
Employees Worked With
Tyler in Sales, David Haynes
September 07, 2022
This was our second purchase from Nick Plouffe and Patrick Mazda in the past year (Mazda 3 and CX-5). We are very happy with the vehicles and the service . Nick is patient, and professional and doesn' Patrick Mazda in the past year (Mazda 3 and CX-5). We are very happy with the vehicles and the service . Nick is patient, and professional and doesn't pressure you. He also explains everything well, prints papers out, and highlights the important parts to make things easier. Nick is also very easy to communicate with via text/email and answers all of your questions. Highly recommend Nick and Patrick Mazda! More
by DenisN
Employees Worked With
August 25, 2022
I asked this person a simple question and she sent me all kinds of boilerplate palava. Never even came close to answering my question. Totally useless person. kinds of boilerplate palava. Never even came close to answering my question. Totally useless person. More
by buca800
Employees Worked With
Sarah Vincent
July 29, 2022
It was wonderful working with Marco. He was professional and knowledgeable and very patient. I had a very pleasant car buying experience because of Marco. He's great! I'm glad I got to He was professional and knowledgeable and very patient. I had a very pleasant car buying experience because of Marco. He's great! I'm glad I got to work with him. More
by afscannell
Employees Worked With
Marco De Leon, Steven Zografos
July 26, 2022
This was our familys second Mazda purchase from Kendell in the last year. He is a professional that makes the vehicle buying process easy by making himself available even in off hours. With a little help in the last year. He is a professional that makes the vehicle buying process easy by making himself available even in off hours. With a little help from his coworker Christian, we got this deal closed and delivered within 5 days on the exact vehicle we were looking for. I highly reccomend this top notch dealership and while your there, ask for Kendell....you'll thank me later! More
by Ruready24
Employees Worked With
Other Employees :
Joel Marrast, Rachael Marrast, Christian Serrano, Vinny RIzzo, Adam Kotsopoulous
July 21, 2022
Thank you Michael for the excellent service! We appreciated your time, your kind assistance answering all of our questions. Your personal customer service was wonderful and we truly appreciated We appreciated your time, your kind assistance answering all of our questions. Your personal customer service was wonderful and we truly appreciated it!! Please keep up the good work. Thank you! More
by HH
Employees Worked With
Michael Xhafaj
April 14, 2022
I am in the process of getting a new lease from Patrick Mazda and after some hiccups they have worked with me assure that everything is taken care of. I Had no issues with Kendall from sales this is our se Mazda and after some hiccups they have worked with me assure that everything is taken care of. I Had no issues with Kendall from sales this is our second time working with him and he has been great both times. I also talked to Dave who’s the sales manager to settle everything 10/10 sales. Finance could be a little more fine tuned to make sure small mistakes don’t become larger ones but overall pleased. More
by Chelsea
March 05, 2022
I specifically requested a test drive of Mazda 3 Hatchback Turbo. None of the nearby dealerships had it, but Adrian from Internet Sales not only confirmed the availability of that model for test dri Hatchback Turbo. None of the nearby dealerships had it, but Adrian from Internet Sales not only confirmed the availability of that model for test drive he also scheduled a specific time. I drove 1 hour and 15 minutes or 70 miles to the Patrick Mazda just to find out that they do not have that model. Not new not used. Really pissed me off because I can only think of 2 reasons why Adrian would do that to me. First, because he doesn't have a clue what's the difference between regular hatchback and turbo version, dumb enough to lie just to get me in. More
by schtuka
Employees Worked With
Adrian Cordova
