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Galpin Honda
Mission Hills, CA
5,240 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,240 reviews
April 15, 2024
Ronnie was a great salesman. He explained everything I needed to know and went above and beyond to deliver excellent customer service. Galpin is the best place to purchase a car! He explained everything I needed to know and went above and beyond to deliver excellent customer service. Galpin is the best place to purchase a car! More
by juliocesar007
Employees Worked With
Helpful March 27, 2024
My car recently encountered some issues, leading me to seek assistance from Galpin Honda, hoping my vehicle was still under warranty. Upon arrival at the service center, I was greeted by a young employee seek assistance from Galpin Honda, hoping my vehicle was still under warranty. Upon arrival at the service center, I was greeted by a young employee who, notably, did not offer her name. When I requested to check if my Vehicle Identification Number (VIN) was covered under warranty, she declined to do so. Instead, she insisted that I pay $220 for an inspection, during which they would then check my VIN. This experience contrasted starkly with my previous positive encounter at the Honda dealership in Reseda. There, Howard promptly checked my VIN history and invited me to bring in the car for an inspection on the same day, instilling hope that my vehicle might indeed be covered by the warranty. Inspection fee would be $185, in which I didn't paid. Fortunately, my car was covered under the warranty, and it has been repaired. I wish the young employee at Galpin Honda receives further training to improve customer service. After this experience, I have decided to discontinue any future transactions with that particular location. More
by circlesquare777
March 15, 2024
It was a pleasure working with Ricky Beltran. He was professional, knowledgeable and provided great service. He was professional, knowledgeable and provided great service. More
by Sarahi Rivas
Employees Worked With
March 15, 2024
She deserves more than a 5 star review! She is really amazing!! She's been really helpful and accomodating. Always on top of it! Really really thankful for her <3 She is really amazing!! She's been really helpful and accomodating. Always on top of it! Really really thankful for her <3 More
by Alexis H.
Employees Worked With
March 09, 2024
My experience at Galpin Honda was amazing. Thank you so much to Gilbert Jordan for making my time there great and making my dream come true with this brand new Honda accord. He made my experie Thank you so much to Gilbert Jordan for making my time there great and making my dream come true with this brand new Honda accord. He made my experience exciting and helped me so much. I highly recommend him to everyone. I love my new car thanks! More
by Jaime Ortiz
Employees Worked With
Gilbert Jordan
March 07, 2024
Great dealership and great service! Ricky Beltran was a great salesman and great person to work with. Ricky Beltran was a great salesman and great person to work with. More
by Luis Pano
