Ganley Westside Imports

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Ganley Westside Imports:
I have purchased two cars from Ganley Westside and both times the auto-buting experience was made not only easy but quick and cost affetive. However, the service department in my opinion has a lot of work to do to catch up with their sales department. At one point I went in for the same problem seven times before their technicians were able to determine and correct a repeating problem. Each time I visited I was given a rental (due to my warranty), but at times I would go six, seven days before I would here from the service manager so that I at least knew where my vehicle stood. Each time I would enter the service area they seemed to always be polite. However, it seemed that their demeanor was overly nice to calm my anger and dissapointment that my car was still not finished even after several days.

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