Garcia INFINITI
Albuquerque, NM
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews By Type
Showing 202 reviews
The Infiniti team is awesome. They are respectful and treat me like an important customer. They are respectful and treat me like an important customer. More
Great experience with a professional and courteous sals representative, Patrick H. He helped us pick out an awesome vehicle and was upfront and honest with us. We highly recommend this dealership. representative, Patrick H. He helped us pick out an awesome vehicle and was upfront and honest with us. We highly recommend this dealership. More
I wish I could give them 0 stars. Garcia Infinity ABQ provided excellent service prior to late 2021. However the service representatives, especially Bryce Peever, had had no customer Garcia Infinity ABQ provided excellent service prior to late 2021. However the service representatives, especially Bryce Peever, had had no customer service training or is just unconscious to customer needs. He gave me a service quote that was more than the value of my car. When I asked what was absolutely necessary, he was mute. I then asked to go over every recommendation, he hastily did, quoting prices & making no recommendations for immediate service needs. Cost for minimal fluid replacement service: $1355. I received no estimate. He quoted $500 for window parts replacement to be done later. When I returned for window repair, I received no estimate(my bad for not insisting). Price charged for window motor + regulator replacement :$1259. I've had several people tell me about disappointing & terrible service at this location. I'm sad that management does not care about customer service. I'll never go back. More
I've been a customer for almost 20 years. Garcia Infinity, my service tech and Patrick Hornef are all top notch and I couldn't ask for better customer service. Garcia Infinity, my service tech and Patrick Hornef are all top notch and I couldn't ask for better customer service. More
This is a great place to buy a vehicle! Everyone was so attentive and helpful. I would recommend this dealership to anyone looking for a new car. Everyone was so attentive and helpful. I would recommend this dealership to anyone looking for a new car. More
The people at Infiniti are friendly, courteous and very knowledgeable. They have always been quick to address any concerns that we have had. knowledgeable. They have always been quick to address any concerns that we have had. More
I have taken my car to Garcia Infiniti to be serviced since I purchased it in 2017. I have always received excellent service at a fair price. A loaner car is provided without extra charge. I used it to g since I purchased it in 2017. I have always received excellent service at a fair price. A loaner car is provided without extra charge. I used it to get to work and then to return to the dealer after work to pick up my vehicle. It makes it convenient to get my car serviced. More
I had a very positive experience buying my new car from Julio on the sales team and the Garcia Infiniti group here in Albuquerque. This is my third Infiniti. The service and support at Garcia Infiniti ov Julio on the sales team and the Garcia Infiniti group here in Albuquerque. This is my third Infiniti. The service and support at Garcia Infiniti over the years has been great. Happy to rely on them for sales and service. More