My Review Of Gary Rome Kia:
I am a 56 year old women who has had most every new car known to man. From a Corvette, Camaro, Firebird, Kia (and many more throughout). As such, I have had to deal with as many car dealers and bad deals than one can imagine. To the point where I decided that I didn't want to own a car. After a few years, my husabnd and brother decided the taxi service was over; which leads me to Gary Rome Kia in Enfield CT.
Before going to Gary, I had gone to all of the local dealers in the Hartford area and relived the old days. My husband said that there was a Kia dealer in Enfield and we were taking a ride up.
I reluctantly went into the dealership where I was greeted by wonderful people, not hungry sales agents. I was immediately put on the defensive, given my history.
Moving along, I bought another Kia Sportgage - only this was a 2006. That day, Gary Rome came over to thank us for spending our money with his team. That was nice, odd but nice.
Anyway, we brought the car home ony to find out 4 months later that it didn't have any heat. Back in my mind, I said I knew it, and called the dealer. Much to my surprise I was greeted with apologies and a strong committment to fix the problem. As it turned out, not only did they fix the problem, but at no cost to me (although the warrantee was up).
In a nutshell I love my Kia and it runs like a charm. I often wonder why more people don't own Kia's. They come with most every option standard (my 1st Kia was the best), the price is reasonable and it drives wonderfully well, however, I learned an incredible lesson this time. It's all about the dealer and Gary Rome is the dealer.
There is a lot to be said for friendly, kind and fair business men and women.
Jack and Sally Farrell, Wethersfield CT
PS..... and yes, we know Jack:)
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