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Gastonia Chrysler Dodge Jeep RAM

Gastonia, NC

4.6
4,156 Reviews
Gastonia Chrysler Dodge Jeep Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge, Jeep and Ram vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 2339 East Franklin Blvd to see for yourself!
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2339 E Franklin Blvd

Gastonia, NC

28054

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Showing 4,156 reviews

April 18, 2024

My service experience was great. I will definitely take my Jeep back for service. Haley was great to work with. More

by sheilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Very helpful and useful easy to understand and helped me a lot because it was my first time. More

by Keniacoston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Keniacoston responded

Very best!!

April 13, 2024

Good Service, great waiting room, I received a text with just one contradiction, the service person told me that it was $190 for the break fluid change, but the text said it was free with the other services More

by Jeep Long Distance Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (704) 874-6000 so we can assist you further.

April 10, 2024

Josh is a fam fav and the only one we work with at GCDJR. Always a pleasure to deal with, understanding, quick and thorough with our vehicles. Always entertains my thoughts and questions on things that "migh More

by BSorrells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

We're so glad you had such a wonderful experience with Josh! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 05, 2024

Very friendly to customers and Clean car dealership gave good details on services very helpful. More

by Steelers 4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Gastonia Chrysler Dodge Jeep Ram and we hope to see you again soon!

April 04, 2024

Great experience! Very professional and friendly. Worked with us to get exactly what we needed. More

by kpandssmith1
Recommend Dealer
Yes
Employees Worked With
Jeremiah Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 04, 2024

This was my first visit for service to my 2016 Ram 1500. Haley was my service tech and was very professional. Haley did not try to up-sell or do any work that was not needed. More

by scottbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Dixon
Apr 05, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

April 04, 2024

I just bought a Lexus from this dealership and Brad was the person that took care of us. He was very pleasant to work with from the moment we walked in the door till the moment we walked out and even joked More

by Kristenervin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 03, 2024

Very helpful an understanding. The dealership and the people are very good. Would recommend anyone More

by demetrius764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Dewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 01, 2024

I would recommend the sales side of this dealership not the service dept. Twice now I have had issues. This last time was a should have been a simple fix. It was not. More

by jennylancaster32
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Thank you for for your feedback. We regret to hear that your experience in our service department was not a more positive one. We would like more details so that we will know what to improve. A manager will be in contact with you soon.

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