I'm unsure where to start. Gates Hyundai and Internet Sales Manager Brian McMahan has exceeded my expectations. Thanks to website www.cargurus.com, I found a 2012 Nissan Altima 2.5 SL with less than 3,400 miles. Needless to say, I was very hesitant and reluctant to buy from them because they're out of state and 800 miles away. I live in Louisiana. I had a very affordable pre-inspection of the car performed in nearby Lexington (Auto Tech). Their rigorous report came back A+. Whether Gates Hyundai knew beforehand or not, the car had minor touch-up paint that you can't see with the naked eye. It was detected via UV light in an automotive shop. (This wasn't a make or break deal for me). Everything under the hood, inside of the car and under body came out phenomenal; not 1 ounce of rust on a nearly 4 year car with 1 owner. The only "major" issue was the tires were cracking bad from sitting on the lot. I requested the dealership to replace a minimum of TWO (rear) tires and I'd take care of the front tires later. They were committed in the sale and did what it took to make it work. What sold me on the car was a pre-inspection and I previously owned a 2008 2.5 SL Altima that I drove to 90k miles before I sold it. My best friend works on Nissans for a living near Charlotte and works on a Nascar crew. Thanks to his advice and www.carcomplaints.com, I came to a swift decision. I'm a large guy 6' 3" and 320 lbs. I love a very roomy car. At no time did Brian pressure me into a decision. He was very honest and upfront. Most of you know that basically (all) car dealers try to rip off the customer one way or another. These Kentucky gentlemen are the most professional I've come across. Any question you have, you'll receive a swift response!! I can't imagine Brian having a negative attitude with any customer. Where I live, near Alexandria, LA, Walker Automotive has dominated the dealerships here for over 100 years. I've met some great folks at Walker. If Brian is not treated like royalty for his professionalism in KY, I can make sure he is appreciated elsewhere. (No, I'm not exaggerating!!!) I'm blown away.. Thanks Gates!!!
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