Gates Nissan - Service Center

Worst service department I've ever dealt with. I've owned 7 Nissans from gates and I'M DONE. They will make some kind of excuse why they can't fix your vehical or tell you there is nothing wrong w I've owned 7 Nissans from gates and I'M DONE. They will make some kind of excuse why they can't fix your vehical or tell you there is nothing wrong with it.l everytime. Happened multiple times now with several different vehicals. Last week took new Frontier in for 1st service. Seat has rocked back and forth since I brought it home. Thought I would just get it fixed during first service. They changed oil and pulled it back in the bay and said nothing was wrong. I said they didn't drive it then because the seat rocks everytime you take off and stop. Sat there for close to another hour. Never saw the truck leave and they said someone else looked at it and nothing was wrong. Guess I'll just drive this piece of xxxx with the seat rocking back and forth. 6,000 miles on it. I guess they come standard with rocking chairs now. I could go on and on about this service department, but how about I take my business elsewhere from now on. DONT USE GATES FORD, NISSAN, TOYOTA AND ON AND ON. Find a dealer that Steve gates dosent own. Buyer beware. More

I had such a wonderful experience dealing with Michael and the Gates Nissan team. He was upfront and honest and helped me in my purchase as well as my trade in. I highly recommend home and the team for and the Gates Nissan team. He was upfront and honest and helped me in my purchase as well as my trade in. I highly recommend home and the team for future purchases. Thanks again for all of your help. I feel like I received a more than fair deal and wonderful service. These are the best people to buy from. Michael, thanks again. You did a wonderful job in the deal. The showroom was so clean and safety was observed with the staff all wearing masks in observance of COVID 19 precautions. Bathrooms were very clean. Privacy was also maintained. More

Service Dept. I've been going to Gates Nissan for 10-plus years. Purchased 2 vehicles from them and they have serviced 3 vehicles I've owned. Service always done I've been going to Gates Nissan for 10-plus years. Purchased 2 vehicles from them and they have serviced 3 vehicles I've owned. Service always done right. Quality inspections and they will tell you if replacement part is urgent or just watch it. No high pressure. Never a go back to get repair done correctly. Always the same folks to greet you. That speaks volumes. More

Kathy and crew in the service dept. are always so happy and helpful! I always feel welcome there and know I can trust them to do a great job. I won’t take my Murano anyplace else! Great job!!! and helpful! I always feel welcome there and know I can trust them to do a great job. I won’t take my Murano anyplace else! Great job!!! More

Great Dealership Everyone at the dealershop does a great job from the time you enter until you leave. Our first purchase at Gates was 15 years ago and we have been c Everyone at the dealershop does a great job from the time you enter until you leave. Our first purchase at Gates was 15 years ago and we have been coming back ever since. More

Great place and great people that work there Great place and great people that work’s there,have always been good to me and done all they could for me, been going there for 14 years. Great place and great people that work’s there,have always been good to me and done all they could for me, been going there for 14 years. More

Good service and friendly staff. Our family has used Gates Nissan for many years to purchase vehicles as well as service. Will continue to use them. Gates Nissan for many years to purchase vehicles as well as service. Will continue to use them. More