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Gates Toyota - Service Center

South Bend, IN

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531 Reviews

531 Reviews of Gates Toyota - Service Center

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November 27, 2020

They were very personable in the maintenance department. Kept me informed on how much things cost. Took care of me right away. I was out in an hour and a half. More

by HOWARDHERRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Ziegert
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

Came in for an oil change AND recall fix. Part was never ordered from last visit. After an hour+ and musical service techs, oil change was completed and new appointment scheduled. Disappointed this wasn't f More

by JOHNMCCOY1964
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Downs
November 23, 2020

Got me in and out very fast. Kept me informed. Every one is very friendly. Have always had good service at Gates Toyota. Thanks for the great job More

by PMLCABLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2020

I left the vehicle on a Friday evening without an appointment. They took care of maintenance and a recall by early Saturday morning. Great work. More

by ATKIMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Nice place with good customer service and people willing to help you find what you want and a fair price with good quality keep up More

by chrixxymvullarh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Love these guys, they make me feel like family! And take great care of my car! Always timely, love their reminders as I'm a busy woman and can forget at times! More

by K.CLARK6094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Made appointment and was on time. Explained what was needed and it was taken care of in timely manner. I have all my service at Gates. Bill Gates and I and members of same church, My salesperson who o More

by GOODCHEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Gates is excellent. Service is great as is the customer service. Gates is the only dealer we have used since living in South Bend Indiana.. More

by PAPAEARL41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff.
November 16, 2020

Gates Green Bay Packers of service, they realize that the customers deserve the absolute best experience at the best price, I have been coming to Gates for over 20 to have my Toyotas serviced More

by STEVENELOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

You guys are the best!! Every associate that has helped me is always great, and on this visit, it was Stephen. Thanks for always taking such good care of us and our vehicles! More

by holyspirit37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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