Gates Toyota - Service Center

I had a scheduled maintenance on my Highlander, it was easy to schedule & the work was done efficiently. Excellent service, and I was very satisfied. easy to schedule & the work was done efficiently. Excellent service, and I was very satisfied. More

Service was very slow and I was not able to get the car washed. I asked for a token and they told me I had to come back and they would remember me. Good service and clean operation. I will be back but h washed. I asked for a token and they told me I had to come back and they would remember me. Good service and clean operation. I will be back but hope that some changes get made. More

Excellent service. I’ve always been satisfied when I come in for service on my vehicle. Everyone is very friendly. I have never had to wait long for service come in for service on my vehicle. Everyone is very friendly. I have never had to wait long for service More

Always a pleasure. Everyone is super professional and helpful. Members of my family have been customers for years and we plan to continue coming back helpful. Members of my family have been customers for years and we plan to continue coming back More

Gates got us in for emergency service on both of our Toyota vehicles on a Saturday morning with no hesitation. Great customer service and friendly folks.. Toyota vehicles on a Saturday morning with no hesitation. Great customer service and friendly folks.. More

I was horrified when they allowed a customer into the waiting area without a mask. She proceeded to use a desk and also used the restroom. I would caution anyone going there. waiting area without a mask. She proceeded to use a desk and also used the restroom. I would caution anyone going there. More

I appreciate Gates and the service department....thank I appreciate Gates and the service department....thank you. I also appreciated Keith and the shuttle service while the car was being serviced. Than I appreciate Gates and the service department....thank you. I also appreciated Keith and the shuttle service while the car was being serviced. Thank you! More

Stephen always takes great care of me! Any time I have an issue, he is the first person I call. Very knowledgeable and professional. Thanks! issue, he is the first person I call. Very knowledgeable and professional. Thanks! More

Great service, as always! In and out in under an hour, while having the tech check a few extra items for me. Quality at its finest! while having the tech check a few extra items for me. Quality at its finest! More

Excellent as always! Brian Gardner is the best service adviser there. This service department is excellent in every respect. I will not take my Highlander anywhere else. adviser there. This service department is excellent in every respect. I will not take my Highlander anywhere else. More