Gator Chrysler Suzuki

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gator Chrysler Suzuki:
I would like to thank Gator Chrysler for helping me out with the purchase of my vehicle. A clerical error was made on the contract that cost me an extra $1740 dollars. The dealership could have chosen not to fix the problem, however they did the right and honest thing and refunded the money. All in all, I am very happy with me experience at Gator.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Gator Chrysler Suzuki:
THIS DEALER IS A CROOK AND A LIAR. REPAIRED CAR FOR OVER $800 AND IT DID THE SAME THING THE NEXT DAY. FINALLY REPAIRED BROKEN WIRES AND WOULD NOT AJUST THE CHARGES FOR CHANGING THE WRONG PART!!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Gator Chrysler Suzuki:
This is by far the worst automobile dealership I have ever been to. The staff are rude and have no professional background. With the exception of one or two members of their sales team, GATOR CHYRSLER is unworthy to carry the Chrysler name. The sales staff upon seeing you ask, are you going to buy a car, if not and are just looking, the sales staff will return with, leave us alone and don't bother even asking questions. Seriously, does this place really not want to have anyone's business. I am also reporting this incident to the BBB and to the Chrysler Corp.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Gator Chrysler Suzuki:
I recommend this dealership for service IF you get Stephanie as your service advisor. She is friendly, helpful and professional, and makes sure that all your concerns are addressed. Unlike Boniface in Merritt Island, they do actually repair the problem the first time you bring the car in, not the third. The courtesy van/driver is slow, though, so don't expect to get anywhere in a hurry!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Gator Chrysler Suzuki:
Their service and maintenance areas remind one of facilities in Mexico, Jamaica. Open air, all they need is a study tree and to one of its stout limbs they could attach a chain fall to lift engine blocks out. They may have the finest ASE qualified, i don't know. My only experience was waiting in the customers lounge when a mechanic came in a tried to get the machine to vend his a shack. After a lot of abuse it finally work. If it doesn't fit tapping it, get a bigger hammer. A body shop advertised by an old faded semi-trailer. The curb appeal is not great.
The "consultant" we had was excellent. The facility is scruffy!

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