Read Reviews Gerald Jones Mazda

Gerald Jones Mazda

Gerald Jones Mazda

2003 Gordon Highway
Augusta, Georgia 30909


(706) 733-4140

Gerald Jones Mazda
Manufacturer: Mazda

Write a ReviewWrite a Review

  • Customer Service:

    3.6
  • Quality of Work:

    3.4
  • Friendliness:

    4.0
  • Overall Experience:

    3.3
  • Pricing:

    4.0

24-Month Rating

based on 9 reviews

3.6

3.6 out of 5

20 lifetime reviews

Gerald Jones Mazda

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Certified: Gerald Jones Mazda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Gerald Jones Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Gerald Jones Mazda

About Our Mazda Dealership in Augusta, GA
Gerald Jones Mazda in Augusta, GA, also serving Atlanta, GA and Columbia, SC is proud to be an automotive leader in our community. Since opening our doors, Gerald Jones Mazda has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.

Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gerald Jones Mazda will professionally fit you into the automobile of your choice.

Gerald Jones Mazda has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gerald Jones Mazda offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (706) 733-4140 if you have any questions or comments.

Gerald Jones Mazda offers a full line of service areas including:

•New Automobile Sales
•Pre-owned automobile Sales
•Auto Loans and Financing
•Certified service department
•Full selection of Mazda parts and accessories

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Free WiFi Parts Store
Cable TV Pet Friendly
Customer Lounge Area Shuttle Service
Drive-In Service Television
Express Service Vending Machines
Free Coffee

jemmert
11/19/2010 12:39:30 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott DreyfusScott Dreyfus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gerald Jones Mazda:

This Dealership and the salesman I purchased my vehicle from were both professional and very friendly and helpful. I found the experience to be the best carbuying experience that I have ever had. I would recommend this dealership to anyone looking to buy a vehicle.

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steve1980
11/18/2010 8:33:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott DreyfusScott Dreyfus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gerald Jones Mazda:

I was looking to sell my vehicle rather that purchase a new one. Scott helped me through the process and he made it simple and easy. Scott helped put me in touch with his manager who gave me a vehicle apprasial on site. Scott was direct, open and honest about what my vehicle was worth. Ha helped me make an informed decision about what was the best thing to do with my vehicle at that time. When I'm ready to buy Scott will definentily be my first choice as my salesman and I will refer him business without hestitation.

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woodc1981
11/18/2010 11:32:47 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott DreyfusScott Dreyfus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gerald Jones Mazda:

I bought my new Mazda RX-8 from Gerald Jones Mazda in September. Scott Dreyfus worked with me making sure everything went as smoothly as possible. He was thorough in making sure I was happy with every aspect of my purchase. I don't believe making a car purchase could have been any easier.

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deadeye
11/18/2010 11:32:16 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott DreyfusScott Dreyfus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gerald Jones Mazda:

Scott was very courteous and informative on the CX9 cross over SUV. He knows the product well and is not your stereotypical car dealer. He listens and gets the informtion asked without pressuring the customer.

Scott called me as requested and gave me the information I had asked for as to comparisons to other vehicles. Scott really knows what car options are out there and details on specific vehicles.

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tlvaughn
11/18/2010 8:37:03 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott DreyfusScott Dreyfus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gerald Jones Mazda:

I recently had my 2006 Dodge Charger in for Service. Scott set up my appointment with service and handled getting all my parts ordered before we showed up. The process was so smooth. I will continue servicing my vehicle with Mazda because of the great service and attention to detail. The Best part was they cleaned my car free of charge.

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dzeusdog
11/16/2010 5:54:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott DreyfusScott Dreyfus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gerald Jones Mazda:

I went in looking for a new car, not sure what I was really wanting. I was very impressed with Scott's knowledge of all vehicles that we looked at. He was very helpful in saving me time. I appreciate all of his efforts and I highly recommend him to anyone. It was a suprisingly laid-back sales experience, which was a welcome change.

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georgiabuyer
11/5/2010 11:14:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott DreyfusScott Dreyfus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gerald Jones Mazda:

The level of customer service was exceptional. These guys were the greatest-knowledgeable, patient, attentive, willing to do whatever it would take for customer satisfaction. Todd was very respectful of the fact that I wanted time to decide on the details of the purchase. The fact that he recognized that I was serious about buying from him and gave me the space to decide had alot to do with my decision to buy. The deal I got on the car was great as well as the follow up after the sale. Scott did a great job explaining many of the car's features and helping with my phone and radio setup. Kevin made sure my satellite radio installation was done to my satisfaction. I couldn't have asked for a better overall car buying experience.

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firefox58
5/28/2010 3:00:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott DreyfusScott Dreyfus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gerald Jones Mazda:

I purchased my second Mazda MX-5 in six years. I love these cars. I worked with Scot Dreyfus on my most recent purchase. He was extremely helpful. He wasn't pushy and did everything possible to get me the deal I wanted. I couldn't be happier with my purchase. I would and have recomended Gerald Jones Mazda to my friends and family. My brother purchased a Mazda RX-8 from them and is extremely pleased. The service department is also fantastic. It is spotless and the service is beyond anything I have ever received at other dealerships. I have only ever had one minor issue with the service department and it was quickly resolved to everyones satisfaction. I will keep buying my vechicals from Gerald Jones Mazda.

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Teena E
5/6/2010 8:27:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott DreyfusScott Dreyfus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gerald Jones Mazda:

My husband and I both bought new cars and could not have been treated better. Everyone at the dealership was great. We were treated with utmost respect. I would recomment this dealership to anyone. Both vehicles are lovely and are giving us great pleasure.

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johndeere10
4/19/2010 11:27:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott DreyfusScott Dreyfus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gerald Jones Mazda:

Scott was great to deal with. He knew his stuff about the Mazda line and was able to answer pretty much any question we had. He was not a pushy salesmen and let us browse around the lot without smothering us like at other dealerships I have been to. He was very professional and easy to work with!

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