My Review Of Gerald Subaru Kia of Naperville:
Sandy Jackson is hands down the most quality car salesperson I've ever worked with. From our 1st point of contact, a phone call, Sandy was on task, immediately willing to travel to a sister dealership to pick up the vehicle I was interested in. Upon meeting her in person, I knew I was in very good hands.
After a test drive and a few questions, I was sure I wanted to purchase the car, a 2011 Subaru Outback, but had anxiety, because my husband was at the office and I needed to pick my daughter up from pre-school. I was also fairly sure my husband would want to come there and assist me, as he has in past vehicle purchases. Sandy helped me work through my stress and somehow managed to connect with my husband (without even meeting him) enough to make him feel comfortable, telling me to proceed with the purchase on my own, while he picked up our daughter. I truly felt like she was on my team and know I got an excellent deal.
In addition to all of that, my trade-in needed to be towed the following day, all of which Sandy arranged. I forgot to clean it out before dropping my keys through the door at the mechanic, and Sandy was kind enough to go in and gather my things for me while I was at the office. She also must have noticed my preferred form of communication is text message, and began reaching me that way. How convenient!
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Gerald Subaru Kia of NapervilleAdded:
4/11/2013 1:26:24 PM
Congratulations on your Subaru Outback! We cannot thank you enough for sharing your feedback with us! Sandy is absolutely an asset to our team here and we will be sure to pass along your kind sentiments. Going above and beyond is simply the standard here at Gerald's and we are proud to hear you have found this value in us. We are truly happy to hear that you had such a wonderful experience purchasing your new Subaru and that you felt comfortable enough to go through the process on your own. We wish you and your family many exciting years in your new vehicle and look forward to seeing you again in the future! Be sure to find us on Twitter and Facebook for exclusive news and specials when the time comes. Take care!
General Sales Manager