Germain BMW of Naples

Always Good I live closer to another BMW dealership but drive the extra miles to get to Germain. People are friendly, helpful and honest. I've left the door ope I live closer to another BMW dealership but drive the extra miles to get to Germain. People are friendly, helpful and honest. I've left the door open a couple of times for them to sell me something that I might not have really needed. Moises Marante is my service advisor and always gives me the straight scoop. I appreciate that. More

Always courteous Rheol Gray has been my advisor for a few years now and he always provides excellent customer service. It is my pleasure to recommend him for the great Rheol Gray has been my advisor for a few years now and he always provides excellent customer service. It is my pleasure to recommend him for the great job that he does. More

When I was at Germain BMW previously Jeremy Bongle pointed out a couple of other issues that he thought should be addressed soon. I contacted him, the parts were ordered & we scheduled the service. He pointed out a couple of other issues that he thought should be addressed soon. I contacted him, the parts were ordered & we scheduled the service. He arranged for a loaner since the service would take a few hours. I was very satisfied with my experience. More

Service Moises Marante continues to excel with his customer service skills and knowledge of the product. Thank you for being so attentive to my service issue Moises Marante continues to excel with his customer service skills and knowledge of the product. Thank you for being so attentive to my service issue and solving the problem along with your technicians. More

Service Rhoel Gray provided good service and his experience helped make good decisions. Ver6 knowledgeable and experienced. Knows his product and offers he Rhoel Gray provided good service and his experience helped make good decisions. Ver6 knowledgeable and experienced. Knows his product and offers helpful advice for the present and future More

Great Service Chuck Griffin was super helpful and explained everything clearly. He was honest and was not looking to run up my bill like a lot of other dealers are. Chuck Griffin was super helpful and explained everything clearly. He was honest and was not looking to run up my bill like a lot of other dealers are. If you go to Germain BMW ask for Chuck, he will take care of you! More

Thank you for a great service experience !Moisses Thank you for a great service experience ! Moisses Marante was most helpful and his attentiveness was awesome in view of the urgent need to replace Thank you for a great service experience ! Moisses Marante was most helpful and his attentiveness was awesome in view of the urgent need to replace the tire due to a large metal piece that penetrated the tire tread !! Thank you Moisses More

Great service David made the experience comfortable to help us get the deal that was good for us. No pressure and went the extra mile to make it happen. I would dea David made the experience comfortable to help us get the deal that was good for us. No pressure and went the extra mile to make it happen. I would deal with him and the dealership again if needed. More

John “JJ” Johnson is exactly what I expected from a dealership like Germain BMW. He was professional and has that special touch needed to make his customers feel like royalty. I was treated like I was dealership like Germain BMW. He was professional and has that special touch needed to make his customers feel like royalty. I was treated like I was buying a 100k BMW. It was actually a fun experience. Now who says that about buying a car. I consider JJ a friend and will always utilize his expertise to purchase a car. More

John “JJ” Joseph was great! We found the perfect vehicle for our daughter and he went out of his way to make sure the car was still there after a long drive from out of town. Thanks again JJ! vehicle for our daughter and he went out of his way to make sure the car was still there after a long drive from out of town. Thanks again JJ! More