Marc was extremely friendly without being "pushy". He answered all our questions and had a few items fixed on an exceptionally nice used cadillac. We would recommend him and return. Thanks Marc!


Kenny was also available and helpful.
John & Marilyn Cornell

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My wife and i and our son all had a good experience with Marc.We would recommend him.As well as the dealership.We bought two used vehicles with in a week.

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I purchased a 2010 Cadillac SRX from Mark Rieser. Mark was very knowledgeable, attentive and provided immediate follow-up. Prior to visiting Germaine Cadillac I had visited Mercedes Benz of Dublin and was a ready buyer. Because of the lack of follow-up from the sales person at Mercedes Benz of Dublin I vowed to not ever purchase a vehicle from that establishment. Due to Mark's exceptional service I am now a loyal Germaine buyer/customer. I am more than pleased with the vehicle I purchased.

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I am a Canadian buyer that purchased a pre-owned 2011 Volvo S40 from Marc Rieser. I found the vehicle on Carguru after looking for 2 months. I live close to the US border near Lewiston, New York and hoped to find a vehicle that was not too far from this area. I found that the best priced vehicles seemed to be in Florida until this vehicle came on line at a very competitive price at Germain, in Columbus, OHIO. I spoke to Marc about the vehicle and had hoped to put a down payment on it as he assured me that it was in excellent shape, and that I would fly to view the vehicle and make the final payment. Marc advised that he could not hold the vehicle for me if a firm purchaser attended the lot. I did not want to lose the vehicle as it was exactly what I was looking for. We compromised by Marc agreeing to bring the vehicle to a Volvo dealership in Columbus. I paid the dealership a nominal amount to perform a complete review of the vehicle. The Volvo mechanic advised that the vehicle was in mint condition. Volvo also corroborated the Carfax report, performed a small recall fix, and performed all of the warranty work that still remained on the vehicle (oil change, rotate tires, cabin filter replacement, etc) at no cost. I wired the full payment to Marc after he asked me to check the Dealer Rater web site about Germain. Germain has an excellent rating. Three days after the purchase, I flew to Columbus and was very pleased to find the car that I expected to purchase. Marc sent all of the required documents to the US/Canadian border. The vehicle is now in Canada and I saved a lot of money. I will do this again and would not hesitate to shop at Germain. I am sure to send some people their way.

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I worked closely with Megan to test drive a few new models of Cadillacs, a CTS4 sedan and a CTS4 coupe. Megan was very knowledgable about the product, professional, friendly and courteous. Both Megan and Jason took a personal interest in my automotive needs and put together a package that worked well for me. This is my third consecutive Cadillac, but the first time that I have worked with Germain. They have certainly gained a new customer and I would recommend Megan Brandt and Germain to anyone in the market for a new vehicle.

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We were treated exceptionally well during the buying experience. We were also treated exceptionally well when an issue arose related to repairs and service. I would recommend friends and family to purchase from Germain based on this experience as well as our previous buying experience with Germain. Mark was great and handled our purchase very well. I will continue to bring my business to Germain.

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After deciding on a used Cadillac I spent some time searching on-line for something that would fit my criteria. Seeing that I live in Charlotte NC it seemed at the time not very economical for me to drive as far as Columbus to buy a car so I visited a few local dealers with disappointing results. Germains price and product seemed much better then what i had seen thus far and i decied to investigate if it may be worth a trip to Columbus after all.
When I called Germain everything and one was professional from Donna personally walking out to verify the car was there to Marc calling me to see if he could help with directions and assuring me the car would be there waiting for me and not out on a test drive by another potential customer. There was no pressure to buy and every question I had was answered with no hint of persuasion or deception.
In the end I ended up saving approximately $2,500 which even takes into consideration my gas and hotel etc.
I would highly recommend this dealer to anyone.

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We worked with Marc to purchase my 17 year old son's first car- Marc and the staff at Germain Cadillac made the experience a special one that he will not forget!

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Came into the Dealership to place an order for a new 2013 XTS Platinum AWD, Crystal Red Tintcoat.

I had talked to Donna on the phone and She set Me up with Marc. I found that it would most probably be 6-8 weeks to get an ordered car in. I am just a little immpatient (like a child), so Marc "twisted My arm" into buying a CTS-V Sedan that was just gathering dust in their showroom!! At this point I should mention that I was trading in a C5 Corvette convertble. So the moral of this story is, I left as one very "happy camper".

I have a little trouble breathing, so Marc moved vehicles around so I didn't have negotiate stairs while at the dealership. I have had the MOST positive experience of dealing with purchasing an automoble of My 70+ years!!

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I called the dealership and was sent to Donna Harmon. She scheduled the appointment to meet Marc Rieser. I called Donna back to leave her a message that I appreciate her sending us to Marc. Mark was very attentive and listened to what we were interested in. I have been in sales since I was 21 years old and am now 56. Marc has what I call powerfull low sales pressure skills. It is a great skill that is not learned he just understands that if you answer all the questions and are interested in what the client says. You will earn the business. I appreciate the opportunity to work with Marc.

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