Germain Honda of Naples - Service Center

The Service staff was very helpful, knowledgeable and very customer focused throughout the entire service process. very customer focused throughout the entire service process. More

Landon provided Quick service way above and beyond. After limping into the dealership without an appointment we were given prompt service. There was an issue with our vehicle apparently due to imprope After limping into the dealership without an appointment we were given prompt service. There was an issue with our vehicle apparently due to improper servicing from another dealership. Landon dealt with the other dealership to alleviate our anxiety. Our vehicle was ready to go within a day and Landon made sure the cost was covered by the previous dealership. Thank you Landon More

I’ve been buying my cars here since 1993, and I’ve always enjoyed working with the employees. John Nelson was extremely helpful and friendly, and he kept in constant contact with me to update me on the work enjoyed working with the employees. John Nelson was extremely helpful and friendly, and he kept in constant contact with me to update me on the work being done on my car. As weird as it might sound, I kind of love going to this place. More

Everyone was very helpful setting up my service appointment, checking in, keeping me informed of the progress of my service, and final checkout and payment. appointment, checking in, keeping me informed of the progress of my service, and final checkout and payment. More

The service department is very good at this dealership. They are very courteous, professional and knowledgeable. Christian Marimon is an excellent advisor and wonderful to work with. They are very courteous, professional and knowledgeable. Christian Marimon is an excellent advisor and wonderful to work with. More

My service advisor, Eddy Lee, was terrific / very responsive and courteous. He walked me through the issue with my car and was able to secure a loaner to use. Eddy kept me up to date with the status responsive and courteous. He walked me through the issue with my car and was able to secure a loaner to use. Eddy kept me up to date with the status is the work - can’t ask for much better service! More

I’ve been a customer with Germain Honda for years snd they are the best including my service advisor Dave Doden they are the best including my service advisor Dave Doden More

I recently had my 2022 CRV serviced at Germain Honda. I would like to mention Edward Lee as a very professional, friendly and competent technician who took care of me. I look forward to working with him I would like to mention Edward Lee as a very professional, friendly and competent technician who took care of me. I look forward to working with him again. More

Quick service appointment and excellent customer care. Full and honest disclosure of service required and repairs. Full and honest disclosure of service required and repairs. More

The logistics of operation is extremely efficient. Starting when you first arrive a customer rep greets you and asked if you have an appointment. If you do he asked if you have a service advisor, if Starting when you first arrive a customer rep greets you and asked if you have an appointment. If you do he asked if you have a service advisor, if not they will assign one for you to work with. The service advisor will go over everything with you and ask if you are staying, if not they have your phone number to contact you. During your repairs you may be advised of additional work needed. After your car is repaired the service advisor will go over your repairs and then take you to the cashiers. In the time you are paying for services your car is being brought to you. Just jump in and drive away. EXTREMELY EFFICIENT More