Germain Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Germain Honda:
I was on vacation in Naples and was having trouble with a road noise in my Honda Accord. I wanted it checked out before driving back to Boston. I called Germain Honda and brought the car in the same morning. john Spoto was the serve rep and he took good care of me. We road tested the car with their mechanic and decided new tires were in order. The work was scheduled for that day and I was given a 2009 loaner to use. ( I paid for gas used). everything was handled without problems. They called in the afternoon when work was done. I was pleased at result, car rides great.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Germain Honda:
Trying to deal with this Honda dealer was a horrible experience. We agreed to a deal on a new car, but when the financing numbers came back, they had added my current car loan payoff back in, when it was already addressed during the deal. In addition, they added substantial additional $$$$ into the payments, over and above the sales tax, licanse fees, security and interest. When we questioned the figures, the salesperson became very angry with us so we left without success. The sales person complained that we had wasted two hours of their time. We would rate them at ZERO if this site had allowed such a rating.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Germain Honda:
Several problems with repairs, service dept lied to me on several occasions about diagnostic and repair work...

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