Germain Lexus of Naples

Awesome New Lexus RX Sal, my salesperson from Germain Lexus, was a pleasure to work with. The purchase experience was friendly, fun and no hassles. I believe that I bought Sal, my salesperson from Germain Lexus, was a pleasure to work with. The purchase experience was friendly, fun and no hassles. I believe that I bought an incredible car, at a great price. All the people at Germaine were wonderful.....including the receptionist Molly, who made sure that my wife had all the Tootsie Rolls she wanted! Truly a Five Star eperience! More

Superior Service Thanks to Beverly Coppola, my recent service was excellent. She was prompt and thorough in solving a cosmetic issue on the fender as well as making a Thanks to Beverly Coppola, my recent service was excellent. She was prompt and thorough in solving a cosmetic issue on the fender as well as making a safety recommendation regarding tire rotation. More

5 Star Plus Service!! Spend our winters down here in Naples. Found Germain to be outstanding with Beverly Coppola providing 5 Star plus service for all our Lexus needs!! Spend our winters down here in Naples. Found Germain to be outstanding with Beverly Coppola providing 5 Star plus service for all our Lexus needs!! John & Karin More

Amazing Service as Always Beverly Coppola is the person I go through for all my service needs here at Lexus. All I can say is that she is amazing! I have never felt more comfor Beverly Coppola is the person I go through for all my service needs here at Lexus. All I can say is that she is amazing! I have never felt more comfortable working with a service department at any other car dealership. Beverly is kind, courteous, extremely knowledgeable, and always responds quickly and professionally to any questions asked. I have told many people that the customer service is like no other at Lexus, and Beverly deserves all the credit. She is the reason I will continue to be a Lexus owner in the years to come. More

Excellent Service, 5-Star every time! Have been a Germain Lexus owner for over 15 years and have consistently had A+ Service. Alyson Chatham is extremely accommodating and extends a pers Have been a Germain Lexus owner for over 15 years and have consistently had A+ Service. Alyson Chatham is extremely accommodating and extends a personal touch that is both reassuring that she has your best interests at heart and a pleasure to do business with! She is an asset to Germain Lexus - 5-Star Service! More

Great Service Had an issue on the way home with a Lexus ES350 that I purchased on 2/13/2017. Wayne McLeod set up service with Scott first thing the next morning and Had an issue on the way home with a Lexus ES350 that I purchased on 2/13/2017. Wayne McLeod set up service with Scott first thing the next morning and everything was taken care of. Life is all about issues, and issues are what separates the men from the boys. Many thanks for a job well done to Wayne and Scott. Larry and Lana Miller More

Great Service I was received and treated like I really was an important client. The only problem was the torture inflicted by having to watch "The View" on the wa I was received and treated like I really was an important client. The only problem was the torture inflicted by having to watch "The View" on the waiting room TV!!! More

Fixed the sincer on my bumper Great service. Carrie Lorenz was very helpful in getting my car fixed. The sincer on my bumper was loose. A new one was ordered and put into place. Great service. Carrie Lorenz was very helpful in getting my car fixed. The sincer on my bumper was loose. A new one was ordered and put into place. More

Very satisfied The communication, coordination and service was carried out with friendly , informative and detailed perfection. The inspection was detailed and preve The communication, coordination and service was carried out with friendly , informative and detailed perfection. The inspection was detailed and preventive maintenance resulted in clear results that will pay dividends. More

20 K service visit. Very professional service. Beverly Coppola went above and beyond to make sure my car was taken care of and we were comfortable while we waited. Very professional service. Beverly Coppola went above and beyond to make sure my car was taken care of and we were comfortable while we waited. More