Germain Lexus of Naples

periodic service. I take my Lexus RX 350 every 6 months for service. My service advisor is Dave Mc Kinney who is always very caring, efficient etc. He makes you feel th I take my Lexus RX 350 every 6 months for service. My service advisor is Dave Mc Kinney who is always very caring, efficient etc. He makes you feel that you are his only customer. This service also includes inspection of the battery, tires and other vulnerable components. My battery was replaced, free of charge, because it was still under warranty. In Florida, batteries are replaced quite frequently. My wife and I traded her Infinity EX 35 for a Lexus NX , not because she didn't like her car, but because the service at Infinity was terrible. Needless to say, she is very happy, especially with Dave as her service advisor. More

Review for Alyson Chatham Alyson Chatham is efficient and extremely helpful. She always directs me in the right direction. She is attentive and handles any of my problems with Alyson Chatham is efficient and extremely helpful. She always directs me in the right direction. She is attentive and handles any of my problems with the upmost professionalism. Alyson is my go to person whenever I need help or explanations regarding my car. I have thoroughly enjoyed the positive approach she brings to our interactions. More

Amazing service! Best car buying experience! Simple, smooth process. Frank Smith was amazing, and everyone who had a hand in the process made it a great experience. Best car buying experience! Simple, smooth process. Frank Smith was amazing, and everyone who had a hand in the process made it a great experience. More

engine service dan rusinik did an excelente job, i felt he was honest and a great gentlemen , i received an excellent service and all my question were anwser by mr. dan rusinik did an excelente job, i felt he was honest and a great gentlemen , i received an excellent service and all my question were anwser by mr. rusinik, than you More

Awesome First time Lexis owner and pleasantly surprised. I own a Porsche so I didn't expect that level of attention to details. I was soooo wrong! The sale First time Lexis owner and pleasantly surprised. I own a Porsche so I didn't expect that level of attention to details. I was soooo wrong! The sales rep, John Azarow, was patient, thorough, professional and not once overbearing. He made this purchase, if you can believe purchasing a new car is a pleasant experience, pleasant. The purchase experience did not end there. John has followed up to make sure I'm happy, which I am, and to follow through with some minor items that need attention. More

service dave mckinney - my go to service person he's the best ,always has my best interest this is why i service my car at lexus dave mckinney - my go to service person he's the best ,always has my best interest this is why i service my car at lexus More

Excellent way to serve customers by John Mccloskey John Mccloskey was absolutely dedicated to serve me by the best possible way and he deserve to be best recognized and teach different people how to se John Mccloskey was absolutely dedicated to serve me by the best possible way and he deserve to be best recognized and teach different people how to serve customers like me. John explain and and I can see what a problem has my car and did excellent recommendations how and when better way to fix it. How professional and nice person he is!!!! THANKS JOHN AND I WOULD RECOMMEND YOU NAME TO ALL MY FRIENDS!!! Alfred Shubinsky. More

Excellent job Michael Diaz and Germain Lexus Top shelf all the way with Michael Diaz and Germain Lexus; classy outfit and fantastic sales person. He knew everything there was to know about the c Top shelf all the way with Michael Diaz and Germain Lexus; classy outfit and fantastic sales person. He knew everything there was to know about the car and gave us ample time to make a reasoned buying decision. More

Car service Alyson Chatham was marvelous. Her warm greeting and pleasant smile laid the foundation for my expectations. She was thorough, efficient , and very pro Alyson Chatham was marvelous. Her warm greeting and pleasant smile laid the foundation for my expectations. She was thorough, efficient , and very professional, She saw I needed a new battery and took care of it. She kept me updated on the progress of the work being done. Thank you Alyson, you made my day! More

Simple, professional, Buying our new car from Germain Lexus was a smooth and pleasant experience. Charles Koenig, ours sales consultant, worked with us long distance to fin Buying our new car from Germain Lexus was a smooth and pleasant experience. Charles Koenig, ours sales consultant, worked with us long distance to find exactly the car we wanted and was able to have the vehicle ready for us on the day we arrived in Naples. The process in the dealership was simple and professional. We love the car and look forward to working with Charles again in the future. More