Thank you, it was a pleasure to do business with your company. David was very knowledgeable with the vehicle and CK the business manager gave us all the information we needed.

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Calvin and company went out of their way last evening...Calvin walked my wife through every feature of the car and made her feel a lot more comfortable when driving away.
Thanks again. I reminded Calvin this Saturday is the one year anniversary for me getting my Golf TDI. I guess you could say we have become part of the Gilboy family.

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It has been awhile since I purchased a car. I found Jack and Pete both to be very professional salesmen. Pete is very knowledgable of the product and I would recommend him very highly. My total Gilboy experience was worth telling alot of people how professionnaly I was approached and treated through out te sales process with respect.

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Buying a car a Gilboy was a great experience. Getting my first complimentary service, was however, an entirely different experience. Everything went fine until I asked them about a scratch after i picked up the car. I had asked them to check the cover of the tow hitch on the front bumper and had inspected it myself prior to leaving the car. After I picked up the car, the paint had been peeled back next to the tow hitch. The manager insisted that this was there when I dropped off the car but I am one of those people who freaks out when a new car gets its first scratches. I inspected the entire car prior to dropping it off and this was not there. I didn't want anything but for them to regain my trust.. admit that they had screwed up when they were inspecting the issue hat I had reported. I plan to go back to pick up my replacement part for the initial tow hook cover that was broken but after that I will not return for any service.

I would recommend them for sales but watch out for service.. I'm sure that they are ok but if something does happen they probably won't own up to it.

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I stopped in to look at a used car. The salesman relunctantly gave me a test drive. He acted as though it wasnt worth his while unless he could sell me a new car. The guy sitting on the platform wasnt any friendlier, I suppose this is the sales manager. This dealer is in need of some new blood. In any event, I bought a car at LV Honda.

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Since, you asked ... I am in love again! Car love, that is. My initial contact w/ Gilboy was via internet with Kelly. And she asked "How can we earn your business?" I was impressed that she cared enough to want to earn my business. She dealt w/ me like a "nugget of gold", - a great way to handle a customer. My goal was to purchase a jetta tdi wagon by 4th of July. And life got in the way, but Kelly stayed in touch, determined what I wanted, told me what was on your lot, asked about my trade, etc. She cared enough to let me know she didn't want to be a bother and asked where I was in the process of buying. Then one evening we had some time to drive down to your dealership. As we approached the door, Scott came out to greet us. I think we were in the Jetta I actually purchased within 5 minutes for a test drive after which we sat down to talk the deal.Scott, too, asked what it would take to get our business. Told him best deal. Scott answered our questions, showed us features,!
etc. We got a deal done quickly. A fair deal, I believe. Great trade on my car. And I appreciate it. We didn't drag it out. I believe Scott is a great asset to your business. Initially I planned to pick up the car the following day 5P following a meeting I had in Easton. Well, my meeting ended at noon, so I called Scott to see if I could come early. He assured me he would get it done. And he did. Then I met with you to do paperwork. And even you didn't try to baffle me with BS. I thank you all for making the car buying experience excellent. Then off I went an hour later in the rain w/ afull tank of gas. Can you believe there are still dealers that don't fill the tank which I am still using..Getting avg mpg of 45+ on my way to work & 38 + on my way home.Love Serius esp since this is NPR membership drive week. When I am ready for a new car, I will be back. Thanks again. Feel free to share this with Kelly & Scott. Although I didn't meet him, the big guy up front by the wi!
ndow asle said hello. Not the fancy bells & whistles of some dealershi
ps, but you can't beat fast, fair & honest deals.

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We purchased two new VWs from Gilboy VW Ford this year and from the very beginning this dealership immediately differentiated itself from the 4-5 other dealerships we had also contacted in the Wilkes-Barre/Scranton/Stroudsburg/Allentown area about the purchase of a new VW. We received a quick, helpful response from Kelly their internet sales manager and she was the only one that made a real attempt to help us find the trim level, interior/exterior and options we wanted along with getting us an appt to drive the same model of vehicle we wanted. Our salesman Tom was very courteous and helpful and kept in contact and was very straight forward with numbers, JT helped us locate/order the vehicles we wanted and regularly kept us updated via email on the build and delivery progress and CK was very helpful on the financing side when we closed the deals. Gilboy offered us competitive prices on two hard-to-find VW models without playing any BS pricing games which was a real nice change from what we experienced in the past. Ultimately, we are very pleased with how the whole sales process went.
I’ve only dealt with the VW service dept. once at this point, so I cannot comment too much in this area, but everything went smooth during the appointment and the car was clean and ready for us when it was supposed to be, so hopefully that will continue.

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Pete is a great addition to your team. We have bought from him before at other dealerships and are happy to follow him to your dealership. We love the car.

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We are very satisfied with our vehicle and would recommend Gilboy to anyone. Bruce was very helpful and did not pressure us at all. The finance process with CK was also great.

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This is the 2nd car I have bought from Gilboy, a used buick from Calvin, 3 years ago, which I still have and am happy with and now this lease escape from Dave. My dau-in-law has also bought her passat from you as well. You guys are great!

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