Glassman Hyundai

Reason for Visit: Service

I recommend this dealer: No

My Review of Glassman Hyundai:
Spoke with Chris on the phone in reference to the following recalls. He informed me that even though it's a recall issue there's still a $99 inspection fee. Sorry, I shouldn't have to spend $99 to have a recalled item "inspected".

1997 Hyundai ELANTRA Recall
Item Affected: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Date Announced: 8/24/2000

Description of Recall:
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE EVAPORATIVE EMISSION CONTROL SYSTEMS CAN APPLY EXCESSIVE VACUUM TO THE FUEL TANKS DURING THE CANISTER PURGE CYCLE. IF EXCESSIVE VACUUM IS APPLIED, MINOR FUEL TANK DISTORTION CAN RESULT. A SMALL CRACK COULD DEVELOP ON THE UPPER FUEL TANK SURFACE. THE "CHECK ENGINE" LIGHT WOULD THEN ILLUMINATE AND, IN SOME CASES, THE VEHICLE DRIVER MAY NOTICE A GASOLINE ODOR.

Action Needed To Fix It:
DEALERS WILL PRESSURE CHECK THE VEHICLE'S FUEL TANK TO DETERMINE IF IT HAS CRACKED. IF THE FUEL TANK HAS CRACKED, IT WILL BE REPLACED.

1997 Hyundai ELANTRA Recall
Item Affected: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Date Announced: 3/29/2000

Description of Recall:
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE EVAPORATIVE EMISSION CONTROL SYSTEMS CAN APPLY EXCESSIVE VACUUM TO THE FUEL TANKS DURING THE CANISTER PURGE CYCLE. IF EXCESSIVE VACUUM IS APPLIED, MINOR FUEL TANK DISTORTION CAN RESULT. A SMALL CRACK COULD DEVELOP ON THE UPPER FUEL TANK SURFACE. THE "CHECK ENGINE" LIGHT WOULD THEN ILLUMINATE AND, IN SOME CASES, THE VEHICLE DRIVER MAY NOTICE A GASOLINE ODOR.

Action Needed To Fix It:
DEALERS WILL PRESSURE CHECK THE VEHICLE'S FUEL TANK TO DETERMINE IF IT HAS CRACKED. IF THE FUEL TANK HAS CRACKED, IT WILL BE REPLACED.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Glassman Hyundai:
To whom it may concern,

I have to complain about Glassman's manager-MIKE, very unprofessional, unpolite,frustrated when asked questions; during the whole conversation his voice was raised (yelling!)to the point that his blood pressure was raised too!...Most likely I have disrupted his dinner, since he was still chewing when he introduced himself.

Also his employee Brandon- polite, but and unexperienced, he did not have one answer to any of the questions, he had to leave his desk to ask his manager Mike, after each question...

Very unpleasant experience at Glassman, most definetly I will not recommend this dealer my family, friends, co workers, etc.

Waste of time!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Glassman Hyundai:
I'm just warning potential customers NOT to make a deposit on a vehicle with Glassman Hyundai. I made a deposit on a new vehicle and now it's 15 days and counting and I still have not received it back. They take the deposit out that day and take all the time in the world to place it back into your account (that is if they do actually place it back into your account!??) When you make a deposit on a new vehicle, the Salesperson states that it will be refunded to you in 10 business days. What a Joke!! I have called this dealership twice and emailed them as well. The salesperson whom I was dealing with all of a sudden forgot who I was and then said he would look into my deposit and give me a call back. Did I receive a call back? Nope, Not even a peep! I'm just glad thta I didn't actually purchase a vehicle from them, who knows what would have happened the! Thanks a lot Glassman! I'll be sure to tell all of my friends and family of your business ethics!

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