Gold Coast Cadillac-Hummer

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Gold Coast Cadillac-Hummer:
I have an H2 and was visiting NJ and an engine light came on. After following the manual, the light kept on. Took the vehicle to Gold Coast at 7:30am and my car was fixed by 10:00am, under warranty and no charge. The staff was professional.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Gold Coast Cadillac-Hummer:
i needed service on my 2 y/o cts. i had a short in my radio. they proceeded to tell me it wasn't under gaurantee because i was over my mileage. my radio has nothing to do with my mileage. nevertheless i was charge almost 1900.00 and was told to bring a certified check, even though i never had paid by certified check before. they always accepted a regular check.so all in all , i was taken advantage of and was insulted by their staff. i will never use this dealer again.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Gold Coast Cadillac-Hummer:
I said, &quot;I need a plate holder, installed&quot;<br>They said, &quot;We'll order it and put in on when it arrives&quot;<br>I paid for it.<br>Part arrived.<br>They said, &quot;Here's your part.&quot;<br>I said, &quot;You said you would install it&quot;<br>They said, &quot;I don't know anything about that. You'll have to argue that with service, but you have to wait until they get back from lunch.&quot;<br>I don't have that kind of time. <br>They have my part, my receipt, my money.<br>I have nothing but memories of a snotty clerk. I made two trips and invested money plus two hours time.<br>I can afford the $28 dollars they took. <br>I guess they can afford to loose customers and get nasty reports.

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