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Gold Coast Maserati Alfa Romeo - Service Center

Great Neck, NY

4.8
49 Reviews

49 Reviews of Gold Coast Maserati Alfa Romeo - Service Center

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January 02, 2024

It’s the kind of place that is always available to accommodate his customers. High quality service and professionally prepared. More

by mimagl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Policastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Umali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beaumont
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Gregory is always very prompt and very helpful. Great service as per the usual with GCAR More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Policastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beaumont
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

Went for an Oil chang and also got a free car wash. Service advisor was attentive and friendly. More

by pissed32689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Umali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beaumont
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2023

Professional and reliable car dealer with a vast selection, transparent transactions, and excellent customer service satisfaction. More

by Teaspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Beaumont
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

My Maserati was destroyed upon service from Jimmy. My door handle was broken, my gas tank door jammed and my left side mirror was broken!!! I can’t believe of what happened!!!Customers beware of this More

by Francesca musso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy
Nov 01, 2023 -

Gold Coast Maserati Alfa Romeo responded

Thank you for taking the time to leave us a review. We want to sincerely apologize for your experience with us. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. Please reach out to us directly so we can address your concerns and provide further assistance.

October 30, 2023

A very nice dealership with friendly staff. The service center took really good care of my car.l, even though I showed up on the wrong day. More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Policastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Umali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beaumont
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Good prices on new cars and very good service. The service is prompt and always comprehensive More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Policastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beaumont
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Well receive, clean atmosphere, communication was very clear. Answered our questions. Waiting time was on point. More

by maddccc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Umali
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Gold Coast Maserati, Alford dealership has an excellent service department. Everyone is very knowledgeable I was very satisfied. More

by farr.gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Beaumont
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Was not aware of the service charges for my two year check up.was led to believe this was included Had to drive 45 minutes to get a oil change when I could of done this five minutes from my house at Bet More

by Andrew.goetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Umali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Gold Coast Maserati Alfa Romeo responded

Hello Andrew, Thank you for sharing your feedback with us. We are sorry for any confusion or inconvenience caused. At Alfa Romeo Fort Lauderdale, we value transparency and strive to provide our customers with clear information regarding service-related costs. Please accept our sincere apologies for any miscommunication that occurred. We take your feedback seriously and will work diligently to ensure that all of our customers are well-informed about potential future charges. Should you reconsider giving us another chance in the future, we would be more than happy to address any concerns and make your next visit a more positive one. Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to serve you better in the future. Best regards.

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