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Gordon Chevrolet

Gordon Chevrolet

6301 E. Roosevelt Boulevard
Philadelphia, Pennsylvania 19149


(215) 537-2377

Gordon Chevrolet
Manufacturer: Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    3.6
  • Quality of Work:

    4.0
  • Friendliness:

    4.1
  • Overall Experience:

    3.4
  • Pricing:

    3.5

24-Month Rating

based on 9 reviews

3.7

3.7 out of 5

10 lifetime reviews

Gordon Chevrolet

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kevintw
6/13/2013 7:42:47 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Larry Pfiefer
  • Customer Service:

    3
  • Quality of Work:

    1
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    2
  • Overall Score:

    1.8

My Review Of Gordon Chevrolet:

In NOV 2012, I went to Gordon Chevy in Philly and I was told that because of my current credit score, I could only get the 2010 VW GTI they had which looked really nice and clean on the outside. The salesman said because of the the shape of the car and that it was still covered by the manufacturer warranty there was no real need for an extended warranty. (Be warned!) So i got the car and had no issues just driving from home work daily for 5 months. Then in May 2013, I drove the car to my daughters college in the Poconos, (1.45 hours away), and returned home. The next day the car wouldn't start, then when it did it shook the whole car and the engine light was on.

After having it towed back to the dealership, they said they couldn't do anything because it needed a certified VW tech. I towed it to Chapman and they said the timing chain had shattered. the car had only 78000 miles on it and typically these chains outlast the car itself. of course Gordon says they are not responsible. so now it's $4000-7000 of repair. The car is not drivable. I have reported them to the BBB where they are not BBB accredited. I wonder why????? Don;t buy from these people!!!!

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barrettc
10/27/2012 12:33:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
None
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of Gordon Chevrolet:

I originally went to this dealer looking to purchase a 2013 Camaro. I was on the lot for 1 hour and not one worker approached us to assist. I understand if they were busy, however, they could have come out and told us someone would be with us shortly. We had every intention of leaving there with a new vehicle. We were actually contacting other dealers in the area while on their lot and ended up purchasing from Bryner Chevrolet, who were very happy to assist. I would not recommend this dealer to any friends or family. Very disappointed!

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silverado12
2/28/2012 8:10:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
alex bieu
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gordon Chevrolet:

fredericks chevy on the boulevard is a great dealership. they made me feel comfortable and had outstanding service inside and outside the building. i would defintely recommend this dealership to friends and family. thank you

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Jerblowme
1/5/2012 10:27:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt Kessler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of Gordon Chevrolet:

Matt was very helpful. He tried to for with us on price as much as possible, I was not completely satisfied with the cost but it was one I could live with. Other than that I was totally satisfied with every aspect of the transaction.

Thank you

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genzel4
10/31/2011 11:11:31 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steven Torres
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Gordon Chevrolet:

I had great experience with Steven. He gave me the best value and provided me with the vehicle of my choice. Outstanding job.
George Genzel

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dhuebsch
9/20/2011 4:04:07 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Jeff Taylor
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Gordon Chevrolet:

Don't buy a car here unless you want a lot of problems. They DO NOT stand by their cars! I bought a 2007 Jeep from them 2 years ago and it’s been in for service 6 times to have the starter replaced 4 times...4 brand new starters in 2 YEARS! Thank God I bought the extended warrantee. At this time I'm done being stranded with my child every 4 Months! I went back to get a new car thinking they would have some kind of remorse and replace my car for its correct value since they sold me a LEMON in the first place. They were more than UNHELPFUL! I'm APPALLED at the fact that the MANAGER JEFF TAYLOR was ARROGANT & VIOLENT to us when we were fed up and leaving. Chevy needs to drop this dealership! Join the boycott on Facebook, search for "Boycott Frederick's Chevy On The Blvd".

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tony.leo@phila.gov
7/8/2011 12:39:19 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Derek Witman
  • Customer Service:

    4
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Gordon Chevrolet:

Very Friendly people. Work finished when promised no hidden cost. Car was cleaned afterward. Clean waiting room with free coffee. Could not have asked for more

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vincy2dbone
7/5/2011 8:39:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lennox
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gordon Chevrolet:

I purchase my car here everyone was helpful especially lennox and I also get my car service I live in New Jersey and I dont mind the drive to get work done on my car because I know am not getting rip off like most car places do customer service awesome, pricing all around its a good place and I recommend anyone...

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valisha3
6/26/2011 9:55:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt Kesslet & Lindsey Harris
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    4
  • Overall Score:

    4.7

My Review Of Gordon Chevrolet:

From the very beginning Lindsey & Matt were very helpful, honest and straightforward in helping me to make car ownership a reality. Their honesty did it for me.

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geez215
4/29/2011 8:25:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt Kessler Lindsay Harris
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of Gordon Chevrolet:

I had a all around good experience dealing with this dealership. The sales people were very friendly with me. The price i wanted per month they got it for me with no questions asked. All paper work was done in a timely fashion no waiting around for hours and hours.

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