Gormley's Auto Center

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gormley's Auto Center:
Excellent service and a great deal! The people at Gormley's have always been great (I am a repeat customer), and my last visit was maybe the best yet. I got a reliable car at a good value, not something that is easy to find these days! Highly recommended!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gormley's Auto Center:
I am writing this review of Gormley's Auto to talk about the quality and service of this Used Car Dealership. My family and I have been dealing with Gormley's for the last 20 years. I have 9 members of my family currently driving a car from Gormley's Auto including myself. Everytime I have gone in looking for a car I have been treated very professionally by the salesmen and they were always willing to help me find the right car. I have never had a problem with the serice or quality of this dealership. Currently, my 4 brothers,2 sisters,mother, and 2 nephews all drive a car purchased from this dealership. The salesmen their everytime were willing to help us find an affordable car, and we have not had one problem with the vehicles. I'm writing this to say that most of the time people deal with used car dealerships, we go into the shop sceptical of the car we want to purchase and are always on the defensive thinking that we are going to purchase a lemon. At Gormley's Auto, this is not the case. It is one of the rare Used Car Dealerships around that is the opposite. I recommend Gormley's Auto in Glousceter City, New Jersey to anyone looking to purchase a used car.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gormley's Auto Center:
I have been using this dealership for the last 10 years and have had nothing but exceptional service and reliable vehicles. In 1997 I purchased my first vehicle from their lot (a 95 Toyota Celica with 36K miles) and drove that vehicle until 2 months ago; trading it in with over 200K miles and never a repair over $500. I also purchased a vehicle for my wife there last year and have been nothing but satisfied with the car and its performance. My business drives a Gormley's automobile and my brother also is driving in a Gormley's car. Again, I have used this dealership extensively and have recommended them to just about everyone I know. If it were not for their orientation to customer satisfaction and ensuring their vehicles performance I would not bother to drive 400 miles from North Carolina for a vehicle. I highly recommend this dealership to everyone looking for a used car or truck.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gormley's Auto Center:
I am writing this review of Gormley's Auto to talk about the quality and service of this Used Car Dealership. My family and I have been dealing with Gormley's for the last 20 years. I have 9 members of my family currently driving a car from Gormley's Auto including myself. Everytime I have gone in looking for a car I have been treated very professionally by the salesmen and they were always willing to help me find the right car. I have never had a problem with the serice or quality of this dealership. Currently, my 4 brothers,2 sisters,mother, and 2 nephews all drive a car purchased from this dealership. The salesmen their everytime were willing to help us find an affordable car, and we have not had one problem with the vehicles. I'm writing this to say that most of the time people deal with used car dealerships, we go into the shop sceptical of the car we want to purchase and are always on the defensive thinking that we are going to purchase a lemon. At Gormley's Auto, this is not the case. It is one of the rare Used Car Dealerships around that is the opposite. I recommend Gormley's Auto in Gloucester City, New Jersey to anyone looking to purchase a used car.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Gormley's Auto Center:
I purchased a used vehicle on Monday, 11/19/07 from Gormley's Auto Center located in Gloucester City, NJ 856-742-1001. When I went to the car lot, I was advised that the vehicle I was interested in, had just been delivered to their lot 2 days prior. I gave a $1,000 deposit. While my husband & I were completing the paperwork, my husband specifically asked, "If this car breaks down in a week, will we get our money back or another car?" And the saleslady (Mary) responded, "Yes, that would not be a problem, call me and we will work something out". So with that reassurance, we signed the documents and took delivery of the vehicle. Two days after we bought the car [Wednesday 11/21/07], the "Service Engine Soon" light came on. We went up to the dealer and we spoke with Jim. He told us to give their mechanic a call. We called the car dealer's mechanic that evening [11/21/07] but because they were closing, we were advised that we couldnt bring the car in until Monday [11/26/07] b/c they were going to be closed due to the Thanksgiving Holiday. Since I was unable to drop the vehicle off on Monday [11/26/07] due to lack of transportation to/from work, we planned on dropping the car off on Tuesday [11/27/07]. However, on Tuesday, November 27th, the vehicle broke down. I contacted the dealer and after getting the run-around for about 1/2 hour, the dealer's towtruck came and picked up the vehicle. The following day, I contacted Mary [saleslady] and advised her of all the problems with the car, so that she could let the mechanic know. When I called the dealer back to inquire into the status of the vehicle, I was advised that the mechanic said that the motor blew. Basically the dealer is trying to blame me for blowing the engine and will not refund me any of my deposit or even work with me to get another car. I had the vehicle for 7 days and the engine blew? I find that hard to believe. When I went back to the dealer to see if anything can be resolved, a different manager spoke with me and my husband and wasn't willing to help us out in any way. Basically I spent $1,000 to use a car for 7 days! I would like someone to investigate into this because I have been advised that this has happened to someone else who bought a vehicle from this dealer and their transmission blew. All I would like is for my deposit to be returned to me.

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