My Review Of Gormley's Auto Center:
I purchased a used vehicle on Monday, 11/19/07 from Gormley's Auto Center located in Gloucester City, NJ 856-742-1001. When I went to the car lot, I was advised that the vehicle I was interested in, had just been delivered to their lot 2 days prior. I gave a $1,000 deposit. While my husband & I were completing the paperwork, my husband specifically asked, "If this car breaks down in a week, will we get our money back or another car?" And the saleslady (Mary) responded, "Yes, that would not be a problem, call me and we will work something out". So with that reassurance, we signed the documents and took delivery of the vehicle. Two days after we bought the car [Wednesday 11/21/07], the "Service Engine Soon" light came on. We went up to the dealer and we spoke with Jim. He told us to give their mechanic a call. We called the car dealer's mechanic that evening [11/21/07] but because they were closing, we were advised that we couldnt bring the car in until Monday [11/26/07] b/c they were going to be closed due to the Thanksgiving Holiday. Since I was unable to drop the vehicle off on Monday [11/26/07] due to lack of transportation to/from work, we planned on dropping the car off on Tuesday [11/27/07]. However, on Tuesday, November 27th, the vehicle broke down. I contacted the dealer and after getting the run-around for about 1/2 hour, the dealer's towtruck came and picked up the vehicle. The following day, I contacted Mary [saleslady] and advised her of all the problems with the car, so that she could let the mechanic know. When I called the dealer back to inquire into the status of the vehicle, I was advised that the mechanic said that the motor blew. Basically the dealer is trying to blame me for blowing the engine and will not refund me any of my deposit or even work with me to get another car. I had the vehicle for 7 days and the engine blew? I find that hard to believe. When I went back to the dealer to see if anything can be resolved, a different manager spoke with me and my husband and wasn't willing to help us out in any way. Basically I spent $1,000 to use a car for 7 days! I would like someone to investigate into this because I have been advised that this has happened to someone else who bought a vehicle from this dealer and their transmission blew. All I would like is for my deposit to be returned to me.
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