Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gossett Hyundai
Memphis, TN
85 Reviews
By Type
85 Reviews of Gossett Hyundai
Helpful May 19, 2022
Kind and compassionate service when we bought our 2021 Accent last year. More of the same when I needed help to transfer the warranty to my name after the untimely passing of my wife. Kudos to Business Ma Accent last year. More of the same when I needed help to transfer the warranty to my name after the untimely passing of my wife. Kudos to Business Manager Jose Arellano! More
by zenodave
Employees Worked With
Jose Arellano
January 19, 2020
Complete engine replacement by Hyundai, no cost to me. About 30 miles south of Memphis, while traveling on vacation, my engine failed, so I drove it to Gossett dealership. They recognized the problem, said About 30 miles south of Memphis, while traveling on vacation, my engine failed, so I drove it to Gossett dealership. They recognized the problem, said Hyundai will replace it for free, pay for my rental car, and pay for the towing of the car some 400 miles to my home. They had the SUV for about a month in Memphis and fulfilled all the promises they made. I am completely satisfied with the service manager and his team to correct the problem and deliver my SUV without any hassle or problems. This was a tremendously favorable experience, thank you. Mike from the Mississippi Gulf Coast. More
by vttotx
Employees Worked With
David Montgomery and Antwon
March 06, 2019
I will never come to this dealership again the manager an as I brought my car to be service they repaired the wrong thing on my car and was very rude when I tried to explain what they did wrong I will never reco I brought my car to be service they repaired the wrong thing on my car and was very rude when I tried to explain what they did wrong I will never recommend this dealership to anyone More
by Bigdaddy
Employees Worked With
Antonio and the manager
March 26, 2018
THIS DEALERSHIP DAMAGED MY HEADLIGHT AND REFUSES TO REPAIR! I drive a Hyundai Genesis 5.0 and decided on March 20th (Tuesday) to get my left turn light bulb repaired at the Hyundai on Covington Pike. Upon arriv I drive a Hyundai Genesis 5.0 and decided on March 20th (Tuesday) to get my left turn light bulb repaired at the Hyundai on Covington Pike. Upon arrival at 3:00 PM, I asked the service tech Antwon if the process was long. He stated "No, it shouldn't take us any time to repair your light". My car was complete at 5:07 PM, two hours later. In a rush, I left without viewing the work done to my car expecting a simple turn light to be repaired correctly. On Friday, I personally washed my car and noticed the same headlight I got repaired was damaged and broken. Immediately, I called Antwon the service technician and left a voicemail. I called again on Saturday with no answer. He did not return my call. I returned to Hyundai on Monday expressing how I had not noticed it until washing my car and how I had not hit anything. No damage or scratches on my grill or paint, JUST a busted light that happens to be the same light I went to get repaired!! The manager stated it could have been hit by a cart, however, I have not gone to ANY stores and there are ABSOLUTEY NOOOO scratches on my paint. This has had to be the worse experience EVER and it has cost me $1,500 when I simply went to get a bulb change!! The manager David was dispassionate and immediately stated it was nothing on them. The GM Jason was as well. I had nooooo issues with my headlight prior to coming to this place and I completely regret it!! I would NEVER recommend anyone to buy a car from Hyundai or get any repairs done at this location!!! They do a pre-inspection video that clearly shows no damage to my light, but no post- inspection video!! Horrible DO NOT GO TO THIS LOCATION!!!! AND CHECK ALLLLL OF YOUR WORK BEING DONE BEFORE LEAVING!! More
by Emmydoyle
Employees Worked With
Antwon, David Montgomery, Jason (GM)
December 08, 2017
Best Service! I was able to select the car I wanted within 10 minutes. The staff was welcoming Andrea willing to help. I did not feel rushed to make any decisions. I was able to select the car I wanted within 10 minutes. The staff was welcoming Andrea willing to help. I did not feel rushed to make any decisions. More
by brigance.kieoshie
Verified CustomerEmployees Worked With
James Turner and Shaun Dilworth
December 08, 2017
H. Jones The dealership was clean and free of trash, the staff were very friendly, and the cars were clean and test-drive ready. I would recommend this dealer The dealership was clean and free of trash, the staff were very friendly, and the cars were clean and test-drive ready. I would recommend this dealership (Gossett Hyundai) to friends and family and will return to my previous salesman. More
by carljones1984
Employees Worked With
Rodney Smith, David Drainger, Shawn Dilworth
November 10, 2017
Best car shopping ever! I really appreciate the time James and Dilworth spent with me to find what I liked and most important what I needed in a car. They are Outstanding! I really appreciate the time James and Dilworth spent with me to find what I liked and most important what I needed in a car. They are Outstanding! More
by awersm
Employees Worked With
James T and S Dilworth
November 04, 2017
My review My salesman Mike Campell was very patient as I tried to make a decision as to which vehicle I wanted. We test drove several and he answered all my qu My salesman Mike Campell was very patient as I tried to make a decision as to which vehicle I wanted. We test drove several and he answered all my questions. Raphael Brooks explained all the features to me and got my blue link set up. He was great also. More
by larjanand
Employees Worked With
Raphael Brooks
November 01, 2017
New car purchase Great group of knowledgeable guys over at Gossett Hyundai Covington Pike. Recommend this staff to anyone in the market for a used or new car. Great group of knowledgeable guys over at Gossett Hyundai Covington Pike. Recommend this staff to anyone in the market for a used or new car. More
by asailes30
Employees Worked With
Rodney Smith, Shawn Dilworth & James Taylor
