Read Reviews Grand Ledge Ford Lincoln

Grand Ledge Ford Lincoln

Grand Ledge Ford Lincoln

6080 East Saginaw Highway
Grand Ledge, Michigan 48837


Sales: (517) 627-8100
Service: (517) 627-8100
Parts: (517) 627-8100

Grand Ledge Ford Lincoln
Manufacturers: Ford, Lincoln

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 189 reviews

4.9

4.9 out of 5

412 lifetime reviews

Grand Ledge Ford Lincoln

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Certified: Grand Ledge Ford Lincoln

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Grand Ledge Ford Lincoln has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Grand Ledge Ford Lincoln

Grand Ledge Ford Lincoln is a 7-time President's Award winning dealership since 2004. Grand Ledge Ford Lincoln is here to help you every step of the way from vehicle research, to maintenance in the years to follow.

Grand Ledge Ford Lincoln is proud to provide top notch service to mid-Michigan If we don't have a car in stock, we'll find it for you. If you think the short drive to the western edge of Lansing off of I-96 is just a little bit much, we'll deliver the car to you. Grand Ledge Ford Lincoln provides loaner cars and a shuttle service to our customers when your car is in the shop. We have one of the best teams of technicians in the entire state, and you can be sure your car will be fixed right the first time! We aren't here just for the quick sale. We come to work every day to build relationships that last for generations!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Shuttle Service
Cable TV Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Television
Free Coffee Vending Machines
Free Loaner Cars Body Shop
Free WiFi Financing

al78
5/22/2013 9:32:40 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim HimebaughJim Himebaugh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Grand Ledge Ford Lincoln:

My experience with Grand Ledge Ford was extremely pleasant. Jim Himebaugh was very helpful, and I never felt like he was trying to 'sell' me on a vehicle. He even went the extra step to have a pinstripe detail removed from the used car I was interested in, as it was not to my liking.

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nglass
5/9/2013 6:27:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Natalie D'AlfonsoNatalie D'Alfonso
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Grand Ledge Ford Lincoln:

After searching at 2 other dealerships I decided to give Grand Ledge Ford a look as we had purchased our 2 previous vehicles at GLF and had good buying experiences there and they had treated us right all the time (For both sales and service). When I told Natalie D'alfonso what I was looking for- reasonable price, great mileage, room for a bicycle, comfort, easy and fun to drive, worth it's cost,
she knew exactly the car I might like but hadn't yet considered. The car she found us was exactly what I'd hoped to find! Her knowledge of Ford products and of what else is out there is outstanding. ! She gave us the rebates, company discounts ( much better than what I expected). Honest, easy to work with, almost stress free (after years of not having a car payment) with us getting the better car loan rate AND doing much of the paperwork for the hybrid.
I highly recommend both the dealership and especially the sales consultant Ms. D'alfonso!

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cdcdlotto
5/1/2013 1:27:02 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve MalenfantSteve Malenfant
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Grand Ledge Ford Lincoln:

I am writing about my experience at Grand Ledge Ford. I was assisted by Steve Malenfant, and was very pleased with the service we recieved. He was very helpful, friendly and knowledgeable about the vehicle I purchased. I would recommend not only Steve but the dealership to anyone. All of the staff that was involved directly or indirectly was very friendly and helpful as well. I can say my next vehicle will be purchased at Grand Ledge Ford, thank you very much for your help - We love our new truck.

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JackAE
4/30/2013 4:44:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Natalie D'AlfonsoNatalie D'Alfonso
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Grand Ledge Ford Lincoln:

Worked with Natalie D'Alfonso. Purchased new model C-Max Energi. First they had sold. Had lots of questions she had not been asked before. She found the answers. Very friendly, capable and responsible. Followed up on everything. Also, dealer seemed to be preparing well for work on new hybrids.

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JoeBorgstrom
4/27/2013 9:05:30 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rob BeckwithRob Beckwith
Jim HimebaughJim Himebaugh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Grand Ledge Ford Lincoln:

We had a great experience with our salesman, Jim H. When Jim was not available during one our visits, Rob B did a great job as well. The finance people were great and got us a phenomenal rate too. Highly recommend.

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JulieHolbrook
4/22/2013 8:26:09 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim HimebaughJim Himebaugh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Grand Ledge Ford Lincoln:

I have given these ratings because on all the visits to grand ledge ford every person that helped me was kind and helpful. I felt no pressure to buy. On my last visit when I bought my new focus my sales person Jim Himebaugh was great! He made the experience very positive. I will go back to Grand Ledge Ford again and I will tell anyone I know who is looking for a car to look at Grand Ledge Ford.

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JT13
4/11/2013 8:05:30 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ben CrozeBen Croze
Judy WilliamsJudy Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Grand Ledge Ford Lincoln:

Sales person: Ben Croze.

I rate him Great as he came in on his day off to meet me and to go for a test drive in my new used car. He helped me in many ways and at no time did I feel pressured to purchase. Ben provided great customer service. I would buy from him again.

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Alice1979
4/9/2013 6:09:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Natalie D'Alfonso
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Grand Ledge Ford Lincoln:

Natalie was extremely easy to work with. I would recommend her as a sales person to anyone. Natalie answered all my questions; even the ones that I had not known to ask. Thanks Grand Ledge Ford.

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JGBurt
4/5/2013 8:48:11 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim HimebaughJim Himebaugh
Laura JordanLaura Jordan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Grand Ledge Ford Lincoln:

We were very pleasantly surprised with this dealership. They brought the truck to our house for the test drive and to see if it would fit on our garage. We never felt pressured on anything. When we went to the dealership to do the paper work everyone was so friendly. We asked for a couple of things to be done on the truck, which is a used one, and it was no problem and no extra charge. We dealing with the loan person there was no pressure to get any of the extra stuff, like the extended warranty. Never pushed to put more money down. It was THE best truck buying experience we have ever been through. We will definitely recommend this dealership and our salesman Jim Himebaugh to others.

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dstem
4/3/2013 11:15:26 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim HimebaughJim Himebaugh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Grand Ledge Ford Lincoln:

Jim Himebaugh was very knowledgable about the products we were interested in and was able to answer all our questions. That is very important to us as we have been to many dealers were the sales staff could not. The customer service staff goes above and beyond to assure our comfort and that our needs are met. We also have a Ford F150 truck and service on that vehicle has been expert.

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