My experience with Grand Ledge Ford was extremely pleasant. Jim Himebaugh was very helpful, and I never felt like he was trying to 'sell' me on a vehicle. He even went the extra step to have a pinstripe detail removed from the used car I was interested in, as it was not to my liking.

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After searching at 2 other dealerships I decided to give Grand Ledge Ford a look as we had purchased our 2 previous vehicles at GLF and had good buying experiences there and they had treated us right all the time (For both sales and service). When I told Natalie D'alfonso what I was looking for- reasonable price, great mileage, room for a bicycle, comfort, easy and fun to drive, worth it's cost,
she knew exactly the car I might like but hadn't yet considered. The car she found us was exactly what I'd hoped to find! Her knowledge of Ford products and of what else is out there is outstanding. ! She gave us the rebates, company discounts ( much better than what I expected). Honest, easy to work with, almost stress free (after years of not having a car payment) with us getting the better car loan rate AND doing much of the paperwork for the hybrid.
I highly recommend both the dealership and especially the sales consultant Ms. D'alfonso!

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I am writing about my experience at Grand Ledge Ford. I was assisted by Steve Malenfant, and was very pleased with the service we recieved. He was very helpful, friendly and knowledgeable about the vehicle I purchased. I would recommend not only Steve but the dealership to anyone. All of the staff that was involved directly or indirectly was very friendly and helpful as well. I can say my next vehicle will be purchased at Grand Ledge Ford, thank you very much for your help - We love our new truck.

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Worked with Natalie D'Alfonso. Purchased new model C-Max Energi. First they had sold. Had lots of questions she had not been asked before. She found the answers. Very friendly, capable and responsible. Followed up on everything. Also, dealer seemed to be preparing well for work on new hybrids.

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We had a great experience with our salesman, Jim H. When Jim was not available during one our visits, Rob B did a great job as well. The finance people were great and got us a phenomenal rate too. Highly recommend.

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I have given these ratings because on all the visits to grand ledge ford every person that helped me was kind and helpful. I felt no pressure to buy. On my last visit when I bought my new focus my sales person Jim Himebaugh was great! He made the experience very positive. I will go back to Grand Ledge Ford again and I will tell anyone I know who is looking for a car to look at Grand Ledge Ford.

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Sales person: Ben Croze.

I rate him Great as he came in on his day off to meet me and to go for a test drive in my new used car. He helped me in many ways and at no time did I feel pressured to purchase. Ben provided great customer service. I would buy from him again.

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Natalie was extremely easy to work with. I would recommend her as a sales person to anyone. Natalie answered all my questions; even the ones that I had not known to ask. Thanks Grand Ledge Ford.

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We were very pleasantly surprised with this dealership. They brought the truck to our house for the test drive and to see if it would fit on our garage. We never felt pressured on anything. When we went to the dealership to do the paper work everyone was so friendly. We asked for a couple of things to be done on the truck, which is a used one, and it was no problem and no extra charge. We dealing with the loan person there was no pressure to get any of the extra stuff, like the extended warranty. Never pushed to put more money down. It was THE best truck buying experience we have ever been through. We will definitely recommend this dealership and our salesman Jim Himebaugh to others.

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Jim Himebaugh was very knowledgable about the products we were interested in and was able to answer all our questions. That is very important to us as we have been to many dealers were the sales staff could not. The customer service staff goes above and beyond to assure our comfort and that our needs are met. We also have a Ford F150 truck and service on that vehicle has been expert.

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