Grand Subaru

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Grand Subaru:
I was looking for a new Subaru wrx sti . kept going into dealerships that just treated me like complete scum. just because i look young they thought that i couldnt afford a new sti. Andrzej at Grand Subaru was different. walked up to me . shook my hand and treated me like a buyer and with respect. we spent a good hour talking about subaru performance parts and he really seems to know what he is talking about when it comes to those kind of things.
i would recommend this dealership to anyone. treated right , great price and service is a+++++++++++

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Grand Subaru:
The salesman was a friendly enough fellow and on Internet quotes would give probably their best deal. The sales manager appeared friendly though would push you into buying the extended Gold Plus warranty and throw in free maintenance to make it a better deal. Half the value of the "free" maintenance is a roadside assistance program. He was reluctant to tell you the standard warranty covered all for three years. Even with the maintenance freebie, the extended warranty is overpriced by hundreds of dollars. This would explain the willingness to drop the deductible. I reluctantly fell into that trap. Fortunately, Subaru gives you 90 days to change your mind and get back all your money on the extended contracts. Canceling the extended warranty and maintenance was somewhat a challenge in that the dealer tried for maybe 20 minutes to change my mind. I had to be direct and essentially tell then to shut up, I was canceling. On another note, when I mentioned to the sales manager I planned on taking the car to Z-tech for protective coatings, he would sell me the Protector complete package for $1600 good for seven years. I said I could get it locally for $300 with annual maintenance. He came down to $600, about market value. The sales manager also tried to get me into a higher interest loan. I pointed out that Subaru had a better deal. With this dealer, do your research, be firm, and don't buy anything more than the car and threaten to leave if they don't cooperate.

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