Grande Prairie Subaru

Yet again, the service department at GP Subaru was totally awesome. My concern was addressed and customer service is amazing. I have no need to take my vehicle elsewhere. totally awesome. My concern was addressed and customer service is amazing. I have no need to take my vehicle elsewhere. More

Drove all the way from Edmonton, traded my BRZ and purchased a WRX. Ashlee was professional and friendly from the beginning. Held up her end of the bargain, surprisingly great to work with! Never had purchased a WRX. Ashlee was professional and friendly from the beginning. Held up her end of the bargain, surprisingly great to work with! Never had a car dealershop this awesome! More

Great responsive service, trusted knowledgable service staff and mechanic. 10 year old vehicle still running very well staff and mechanic. 10 year old vehicle still running very well More

Excellent service and friendly staff. Will be bringing my car back for it’s next service for sure. Will be bringing my car back for it’s next service for sure. More

Everyone in this dealership was lovely to deal with. They were all very knowledgeable and helpful in my search for a new vehicle. Ryder was very patient and clear in aiding me to find something that w They were all very knowledgeable and helpful in my search for a new vehicle. Ryder was very patient and clear in aiding me to find something that would suit my needs. Destiny did a great job explaining the features of my new vehicle. Kim in finance was super helpful in getting all of the paperwork sorted out, and Ashley was very accommodating and willing to explain everything as we went. My purchase was made much less intimidating by the knowledgeable and helpful people at this dealership, and I very much appreciate their assistance! More

Denvor and Ryder were reasonable to deal with, so far as a dealership purchase goes. The issue is with the vehicle purchased, as the shop inspection of vehicle DOES NOT match the actual condition of the veh a dealership purchase goes. The issue is with the vehicle purchased, as the shop inspection of vehicle DOES NOT match the actual condition of the vehicle. Within a week of purchase, front braking issues and rear braking issues. Subaru opted to repair the front, but they had breached our trust so badly we had an independent mechanic repair the incorrectly installed rear brake calipers as well as replace the rear rotors as one of the Subaru mechanics used a wire wheel on them, destroying the brake rotors. Very disappointed with first phonecall to Subaru mentioning these issues as sales manager essentially said "its a crapshoot when you buy a used vehicle", and only when the general manager got involved did this tone change. During purchase, as well, vehicle was advertised a bit over twenty one thousand, but for some reason there was almost four thousand five hundred dollars of miscellaneous charges and fees on the sheet taking the vehicle up to almost twenty five thousand. I negotiated a lot of these irrelevant and crapshoot fees down to a reasonable price for the vehicle, but had to use quite a few hours of my time. Alternatively, the other vehicle suggested from the sales team was only twenty thousand kilometres away from a major engine timing check and replacement, which sales team seemed irritated that I knew about. Stop trying to hide, stop trying to fluff up fees etc, and ACTUALLY HAVE PROPER INSPECTION done so condition of vehicle actually matches documentation, not just pencil whipping them up. More

Friendly staff, good service and communication so far. I am very happy with the time they have given me for questions and feedback. I am very happy with the time they have given me for questions and feedback. More

So happy with the service! ! Will definitely recommend to anyone. Kayden and Ashley were so helpful and always smiling and happy. They always answered my questions. ! Will definitely recommend to anyone. Kayden and Ashley were so helpful and always smiling and happy. They always answered my questions. More

Great service! I recently bought a car from them and worked with Harxxxx, Ashley and Kim. I was an out of town buyer, so communication was key - they provided all t I recently bought a car from them and worked with Harxxxx, Ashley and Kim. I was an out of town buyer, so communication was key - they provided all the information quickly (photos, videos, financing, etc) and when I got there everything was ready, with no surprizes Thank you! More