Awful experience. Purchased a car this past May and still have not received the registration! Called and was told that since my salesman had quit they had "forgotten" about my paperwork. They made me go back in for a VIN check (should have been done at the time I purchased the car) over 3 weeks ago. Still nothing.
MANY phone calls and voicemails made, NOT ONE RETURN CALL. Apparently they're ok with a customer driving around illegally due to their negligence!
***After review left on Facebook I received an email and a phone call promising my registration would be sent via next day mail. That was several days ago and no registration. They keep saying "your vehicle is registered," not understanding that a tangible registration is required! Especially when you move out of state and are required to have your former registration to get a new one!