Grubbs

Reason for Visit: Service

I recommend this dealer: No

My Review of Grubbs:
First, they lost my appointment, and when I set my appointment I specifically asked for a callback for a confirmation, which they didn't do. Next, I showed up and was informed, sorry we don't do that type of service on weekend. There was nothing on the internet when I scheduled my appointment about what type of service is offered and they don't even pick up the phone when I called. Finally, the lady who attended me gave the attitude of being bothered. Hello, I don't have to go to you. I went to Bankston Nissan, who were more than happy to assist me with my needs.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Grubbs:
Grubbs is a great dealer. Also they are one of only two Nissan dealers in the Dallas/Fort Worth area that is still family owned. The other is Don Davis. They really care about the community around them also because they were a business that was part of a career connections project for the area's schools. It was so great letting the kids of the community see how the automotive industry works. Thanks Grubbs for being a wonderful asset to the community.

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